Wendy's — Restaurant in Lawndale

Drive-tru order was horrible. They forgot my water and the Cream of my CREAM and chives potato. I mean its literally in the name. Called and spoke with the manager. Nice as could be, but was disappointed she was trying to offer a 10% discount for my "trouble". I don't want free things, what I want is to get home from a 10 minute drive and have my food! The other standard alternative is "can you come back and get it". Um yah ill drive back for another 10 minutes, pick up the sour cream and drive back home. WASTING 30 minutes. At that point the food would be cold. So I calmly declined her generous offer of having me waste more of my time and gas. She asked for the amount I paid so she could go back and talk to her team. I agreed and said I need to get it from my phone so i'll call you right back. Got the amount $11.88. But now all of a sudden the phone is always busy. Been calling for the last 30 minutes. Now I understand why the regular workers don't care. If management is treating customers like this, what can we expect from the regular workers. Not going to this location again, Recommend you avoid...

Aldo the Cashier employee was what made this experience great honestly. He immediately greeted us with a hello welcome and a friendly smile! We came to just grab a quick bite and I’m not really familiar with Wendy’s since I don’t have one close to where I live, he took the time to explain the menu and was honest with the size of what I was purchasing. He also suggested items which was helpful to me being that I’m an indecisive person lol anywho we saw the new nuggets on an ad and figured since we happened to be close to just come try them out, ultimately we went with the nuggets and tried the spicy honey bbq (Aldo’s suggestion) and Spicy garlic parm. Nuggets were yummy very impressed with the fast food quality. And the person that tied it all together...

The worst so what I can say is happening is all these football players basketball players that are retired they're becoming franchise owners and partners with Wendy's and because they're paying them a lot of money for doing commercials and stuff they literally drop the quality of the food the big birds are still good the small little burgers are no good their cheaper quality smaller size nuggets cheaper quality smaller size all the chicken sandwiches are like chicken nuggets style chicken now versus a 100% chicken breast super small super downsized poor quality workers horrible back customer service old cold food under staff Do not come here this is the one in London most likely...