Taco Bell — Restaurant in Layton

This used to be the only decent Taco Bell in a 50 mile radius of my home and it's a complete joke now. In the last 3 or 4 months, the service and quality of food at this location has plummeted to less than 1 star. I typically order a Beef Chalupa Supreme and a Crunchwrap Supreme with regular cheese as opposed to nacho cheese.

I ordered via the drive-thru around 10:30 pm and when I got it home a few minutes later, opened up the chalupa & discovered that they once again BARELY cooked the shell. As stated above, this has only ever been a problem the last few months. The shell was so undercooked that meat and sour cream had given the chalupa shell a floppy, doughy-soggy flavor and texture. After trying to gag down one bite, I gave up and discarded it. Next I opened the Crunchwrap Supreme... the flour tortilla on that was also very under-cooked. Looked as if it had been thrown on the grill for precisely one second. I opened the Crunchwrap to put mild sauce in it and discovered that the employees put everything in it EXCEPT actual Taco meat! Mmm ... yes, a flour tortilla, corn tortilla, cheese and lettuce wrapped up with absolutely NO ACTUAL FLAVOR because it lacked MEAT. I literally paid for tortilla lettuce and cheese! Gross and inedible without actual meat. Still shaking my head in disbelief!

I called the 193 Layton location to express my concerns and the employee who answered acted completely oblivious to the fact that I was even speaking and her only response was, "oh... sorry." Followed by a very long silence. That's it!

To summarize... if you want to test out your gag reflexes, order the Beef Chalupa. If you'd like to see if vegetarianism might be your thing or if your interested in a no-flavor diet, try the Crunchwrap Supreme (they will most likely neglect to put Taco meat on it). If you'd like to practice patience when speaking to clueless individuals when you have a concern... call this location as they are completely oblivious as pertains to customer concerns! Lastly, if you'd like to spend money on food that you can't safely ingest, visit...

I love taco bell and me and my family been to many. That being said, almost every time I goto this taco bell we either have stuff missing (not unusual for any tb) or have burnt bottom of the pan cold beans...and this tb really holds back on toppings like they are trying to ration what little lettuce and cheese they have left. I have included a picture of what is one of the most pathetic looking double deckers I've ever had. Beans were cold and burnt. Almost no cheese. Stale tortilla. Barely any green lettuce...after that i had a bean burrito which was even worse. Cold and obvioisly burnt beans. Cheese still shredded and no signs of melting. Could not get through half of it before tossing it. Last time this happened I took them back and they made me new ones but they were in the same exact state. I give up in this tb. We will be driving an extra 6 min to goto del taco where prices are way better and food is what you expect which is a shame cause this tb is...

The Taco Bell food is pretty good tasting but the serving Size is a joke I ordered a chicken cassadilla requested extra meat drove all the way home opened it up to look at it the amount of meat they give you on your Cassidy is a joke I ordered extra if that's extra I sure would aid to see what a regular portion of me would be it would be you guys need to get a clue for $5 you should at least get $5 worth of meat I bet you there wasn't even one oz of meat I know you guys want to make a profit but you need to keep your customers happy 1st in order to make money thing honey think about the amount of meat you put on your tacos and your other meals People will eventually get tired of going there because they know they're gonna...