I love Sonic. Been going there since before I can even remember.
I've had good experiences, bad experiences, comically terrible experiences, and glowingly wonderful experiences. Had the latter the last time.
I'm always a little leery of ordering anything "too" custom from Sonic. Typically, the people that work there are younger and probably at their first job while going to high school/college. I've had to keep this in mind when ordering at OTHER sonic restaurants. The one here that I am reviewing, can handle anything.
If I want a double cheeseburger with lightly whisked mayo and a mustard smiley face on the bottom texas toast bun, one patty medium-well, the other medium-well, the cheese placed at a 22.5° angles offset from one another, exactly 28.4375 onion chunks, 6 pickle slices arranged in a star pattern, and mustard on the top bun, this time with a mayo smiley face, and cut the crusts off, I'm pretty sure they would do it. But don't be that difficult. That's not cool.
Last time I was there I realized I lost my debit card. Rather than tell me to get lost, they just gave it to me. Awesome. I don't take charity, so I'll go back and tip them all $10.16, the exact cost of my meal, but that was really awesome. Thanks so much, staff at this Sonic location. Keep being great at...
Read moreI live in Leander been coming to this Sonic for years but as everyone says one incident is all it takes. I am usually mild mannered and people who do know me will vouch for that. Well living here most of my life have never been so humilated,back talked,disrespected,and as a matter of fact not being listened to by a lady believe name to be Neesi but could not understand over the order intercom. Really think she wanted me to. When I explained that the special I wanted is on the order screen as well posted on the Sonic app Neesi proceeded to not only not listen to me but not make any attempt to properly give good reason not to honor it but told me special expired end of September ok but was a lie I called another Sonic said nt expired and Sonic App displaying item. So apparently Neesi has no knowledge of any kind for the sake of Sonic's interest for customer service unless Sonic condones such actions. To me this is condoned by them they should consider a different approach in training of employees. I am sorry to say for a matter of fact her actions and reactions would be unacceptable to other customers as well as myself. I deal with many people on a daily basis and could never talk to them as Neesi treated me with no respect whatsoever.
Thank...
Read moreI've only been to this location twice but both visits resulted in negative experiences, with the 1st being the absolute worst Sonic visit to date. (Out of all my Sonic visits over the past 50 yrs.) From wait time to food....this Sonic is the worst. I don't know how/why the food tastes so different from any other Sonic, but it does. I thought after the 1st visit it may have just been a fluke or perhaps it was me/my taste buds were "off" that day. However, we experienced the same thing this visit. Not only that, the portion sizes seemed very small. I love(d) the popcorn chicken when I ordered it at various Sonics in Austin. It was absolutely disgusting at this Sonic, AND it was way overcooked. Dry, hard, small pieces, bland. There was nothing good about it. The peach "tea" was practically clear and had no taste whatsoever. It was more like colored water. SLIGHTLY colored that is...Had we eaten there, I would have said something but unfortunately we had taken it to go. Customer service is non-existent as well. I do not plan on returning to this...
Read more