Regina Pizzeria — Restaurant in Ledyard

Our first time to the casino and absolutely VERY LAST TIME EVER. TO. REGINA PIZZERIA !!!!!! The staff here at this pizza place is EXTREMELY UNTRAINED and VERY ,,,,, TO SAY THE LEAST.... UNEDUCATED , UNTRAINED , DISRESPECTFUL AND simply IMMATURE !!!! TO SAY THE VERY LEAST... Besides their highly OPINIONATED staff the food was absolutely atrocious. And at very best..... ice cold. I DO NOT RECOMMEND or SUGGEST THIS PIZZERIA TO ANYBODY !!!! if you're at the casino hopefully you do not get the munchies for pizza , IF YOU DO....... PLEASE TRY TO FIGURE SOMETHING ELSE OUT...... IF NOT YOU WILL BE 100% UNSATISFIED WITH THIS EXTREMELY RUDE , ARROGANT and. OPINIONATED staff !!!!!!! Although very untrained and extremely uneducated..... We do not recommend this establishment to anybody... not now.. not ever .. After we placed our order the larger female staff member began rudely throwing dough at the wall and making inappropriate comments towards us or the general public , After we asked for our cold pizza to be placed in the oven to be heated up before we got it ten minutes after ordering .not sure which one but the stares were pretty unmistakable !!!! Overall I WOULD NOT RECOMMEND THIS PIZZA PLACE TO ANYBODY to EAT UNTIL THEY DO AN OVERHAUL WITH their UNEDUCATED, IMMATURE , ARROGANT , AND SIMPLY...

Young Caucasian guy with facial hair working tonight around 3:15 am was giving attitude at three different points throughout our experience here for food, late at night after playing at the casino. We went over to Regina’s Pizzeria after having it recommended by a casino dealer. Upon lining up, the young man working the front counter first gave us attitude when telling us that a whole pizza would take around 20 mins when we were looking at ordering individual slices. Next, we had asked politely to have a couple pizza slices cut in half, to which this young man rolled his eyes. Next, we had also politely asked to have couple pizza slices cut, to which this young man threw his hands up in a fit and rolled his eyes at us. Lastly, we had gotten our pizzas in boxes from this nice young lady only to find that the pizzas were not cut in half. We went up to the counter to find this young man, and had asked him nicely to cut our pizzas in half or for a knife, to which he then proceeded to grab the pizza roller and give attitude and rolling his eyes again. This customer service is not okay. We will not...

My cousins and I have made it a ritual to stop here before heading home from the casino. Always friendly service. Sunday night changed my mind. My cousin and I were waiting for fresh pies to come out of the oven. In the meantime, the system went down, so they weren't able to take payments. The person in charge instructed the employees to give the pizza to us, as a courtesy, IF the system was still down, by the time our order was ready. By the time our order was ready, Alicia was in charge. When the employees advised her that we were supposed to get the slices for free, per the other person whose name I don't have because we didn't even hear him give the instructions, she snapped at them, "We don't do business like that around here!" To say I was shocked is an understatement. So... She's not in the business of providing exemplary customer service to make sure your customers stay happy and keep coming back? I'm confused with that statement and would LOVE an...