This place has always been middle of the line but it's just really getting bad lately. Tonight when I visited, I waited for ~20 minutes in the drive through to place my order. Who does that... any reasonable person would have left long before that but because of the layout of this drive through, it's pretty much impossible to leave once you've pulled in (especially in the dark). At around that 10 minute mark, when there were no cars in front of me anymore, I started asking the box "Hello?" and didn't get a response. There was 1-2 cars behind me. Around the 15-17 minute mark I asked again and finally got an answer. I politely (especially considering how long I'd been waiting) let him know I'd already been waiting for more than 10 minutes and he not so politely let me know "we have a lot of customers and you'll need to wait". By that time the two cars behind me had already backed out so I was finally free to follow suit.
This place either needs to modernize or shut down. I would hope Burger King has higher standards than this and the place is generally just kind of slummy. Within a block of there you can find a Chic-Fil-A, McDonalds, Chipotle, and a half dozen other options; this is by far the most run down of all of them. The screens where you ordered flickered constantly, the service was terrible, the layout of the building left you boxed in to atrocious service.
After 20 minutes of waiting at Burger King, I made it home with a quarter pounder from McDonalds (and had it in my hand in...
Read moreVery poor everything. I had never in my life seen such evil or inhuman behavior in all my life up close in my face. From the teenagers to the elderly adults who work here. Apparently if you look homeless or are homeless and you come into this restaurant, all employees will either look at you funny, give dirty looks and not greet you at all. Whether they buy food from this restaurant or not; this is the treatment these employees are only capable of giving to this part of society. And make their customers service and human ways either more appealing, they turn off the heat... The heat used to keep people warm and comfortable and feeling welcomed they take it away from these people and when it is already freezing outside. What also shocked me were the people who were welcomed warmly into the restaurant when they choose to not say anything about these workers behaving Inhumanly in front of their faces and and also suffering through the cold in the restaurant with the homeless people. I will never spend a dime at these restaurants or even choose to live in these neighborhoods who choose Inhumanity over humanity. For those who...
Read moreI had never actually gone into this Burger King location until yesterday. I usually go through the drive through but yesterday around 12pm my family decided to eat in. Our kids wanted to play in the play place so we found a table in the kids area. I’m not exaggerating when I say I made the kids shower when we got home. I went through 4 or 5 baby wipes just trying to get all the dirt and grime off our table. There was dirt and trash all around the tables. The place felt SO filthy. Perhaps a simple “spray and wipe” routine is not enough. I could actually scrap the layers of dirt off the table AND IT WAS STILL STICKY! I get that the kids area will be tough to keep up with but wow...it was like it hadn’t been cleaned in months. And as far as our food, we weren’t impressed. My husband said his food tasted room temperature. We won’t be going back....it’s not even worth their value menu to eat there.
If I could give zero stars I would. Don’t waste...
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