Chipotle Mexican Grill — Restaurant in Lehigh Acres

The cashier is thee ONLY reason i gave a review for 1 star!! She was very polite. I know this location JUST opened, SO, this is only MY review of MY experience!!! No greetings/Welcome upon entering. Food quality was poor. Quantity is definitely HALF of what all other Chipotle are serving! Servers at the counter were disorganized, took them 9min to complete the 1 customer in front of me order. The manager or whatever he was, just stood there watching everyone, instead of being attentive and jumping in when he clearly saw the front counter getting backed up with 1 crew serving the front. It was more important for him to grab the container of vinegarette cups from the front and place them in the cooler🤷🏾‍♀️🤦🏾‍♀️ Then he immediately went back to warm up his spot to observe more🤣. I ordered a bowl with double meat. Well... let's just say I got half meat, and when I asked for double meat that's when the server added more and made it 1 portion, yet charged me for double! This Franchise is Definitely giving "LESS FOR MORE!" The fort myers location ACTUALLY GIVE DOUBLE WHEN YOU ORDER DOUBLE, NOT 1/2 &1/2 and consider it double. Then, I ordered 2 vinegarette cups, only to get home and one was not closed all the way and spilled out in the bag and stained my car seat! I live in lehigh, but I'll continue to drive to Fort Myers...

So for one, I got sick after eating here. And I eat chipotle often, never once getting sick. My stomach was very upset.. so definitely something was “off” with my order. Secondly, I ordered using the app and was very clear about how I wanted my order and they still got it wrong. I requested extra corn and lettuce and there were only a few strands of lettuce and maybe a small spoon or so of corn. Lousy. Now.. the guac is the main thing I come for and it’s usually always perfect. It was terrible. No salt, no flavor, no balance. Hardly smashed.. just dull and gross. I was so disappointed… and lastly, the developers did a lousy job on the building. Metal ceilings / roofs are the only way to go..,you can see the wood / beams and once compromised they will have a mold issue .. if not already. I feel like I already sensed some during the time of production when it rained.. that wood got wet… so they are asking for it. Terrible choice in development. This place is not going to do well unless they rectify these...

If you’re looking for fresh, flavorful food during the holidays, Chipotle in the heart of Lehigh Acres delivers every single time. The ingredients are always fresh — you can taste the quality in every bite, from the perfectly seasoned meats to the crisp vegetables and warm, fluffy rice.

Even during the busy holiday season, the staff keeps the line moving with great energy and genuine smiles. It’s the kind of place where you feel the holiday spirit — good vibes, good food, and great service.

Whether you’re grabbing a bowl, burrito, or tacos, everything is made to order, and they never skimp on portions. It’s become a go-to spot for me and my family when we want something quick, healthy, and satisfying.

Highly recommend this Chipotle location — they’re keeping it fresh and festive right here in...