Jamba — Restaurant in Lewisville

First off this location is the last to open. I got here at 830 and they’re closed but, that’s neither here nor there. The service is abysmal. It’s slooooowwww. If you’re in the drive thru it’s a minimum 6 min wait. I mean ur the only one in the line and it still six minutes if someone is in front of you 10 minutes. If you go inside it’s still 4-6 minutes ifff they don’t forget you’re there. The staff here can’t make a good smooth, smoothie. it’s crazy as hell but every smoothie i’ve gotten from here has been chunky. I’m not talking about a few little chunks at the bottom that don’t fit through the straw, i’m talking i’m sucking whole pieces of soft peach through my straw, or like almost the feel of thick boba tea. It’s pretty bad here. Unless you need this as a part of your diet…i would just hit the one in Irving up. Or...

I have had a consistently negative experience since this location opened. 😕 It seems like there is constant turnover with employees, and the service quality is lacking. The staff often appears disengaged and unfriendly, which is disappointing. 🙁

As someone who also works in customer service, I understand the importance of treating customers well, and it’s frustrating to be on the receiving end of poor service. 😤 It has been about a year or two since this location opened, and it feels like nothing has changed. ⏳

Additionally, I find it surprising that employees expect tips when the service doesn’t meet a satisfactory standard. 🤔 If improvements aren’t made, I fear this location won’t thrive in the...

I frequent this Jamba Juice and am always please with the service and that it has a drive thru. Even if there is a small inconvenience, they are good to make things right. Today I ordered combo number 1 with an extra smoothie. A small smoothie with pretzel nuggets. the nuggets were soft, warm, fresh and buttery! Made with love and not burnt. We ordered pb+ banana protein with whey and a greens n ginger. My first time trying greens n ginger and I was satisfied with the fresh flavor. You can never go wrong with a pb and banana. So glad I don’t have to drive far for a good snack!! If you’re reading this review, it’s your sign to go...