KFC — Restaurant in Lexington

Please, learn a lesson from the mistake that I made. I have lived in Lexington for most of my life. The one area that I have NEVER trusted to eat fast food in is the North side of Lexington. The Russell Cave, New Circle, and Boardwalk area. I have had nothing but bad experiences with the restaurants on the North side. The biggest problem is they can't attract any good quality employees to work in the restaurants on the North side. Plus this younger generation is making it worse.

But I found myself in need of something to eat last night. So I decided to stop at the KFC on Boardwalk. I made a HUGE mistake and I am paying the price for it as I type this review.

Beside the fact that there were items missing from my order, they served me UNDERCOOKED chicken. I ordered 2 KFC famous bowls and the chicken in the bowls was UNDERCOOKED. When I say UNDERCOOKED, I mean when I bit into the little nuggets, it had the texture of a RAW chicken breast. I also ordered the "saucy nuggets" and again, the chicken was UNDERCOOKED. 98.9% of that meal was inedible. We had to throw it away. The 2 chicken nuggets that I managed to get down made me sick to my stomach.

Don't even get me started on the customer service at this location. Your attitude reflects the quality of the work you put out. This is why the food is so terrible. What you put in, you get out. PERIOD.

I say all of the above to say this, WATCH where you eat at. It is worth it to drive a few extra minutes to a nicer side of town to get better quality food. If you eat at a place that hires bottom of the barrel employees, you are going to get bottom of the barrel...

I tried KFC'S new Crispy Chicken sandwich again. The first time I tried it was in Louisville at the KFC on 19th and Broadway. It was awful. I know damn well that could not have been the new sandwich. I've gotten better chicken sandwiches at a gas station. I said when Lexington KFC'S start selling theirs I will try one again. Well. It was pretty to look at. It came in that same aluminum on the inside looking sandwich holder that they fold closed on one end like the other chicken sandwich sellers. BUT! It wasn't very warm. It was almost cold y'all. I swear to the Lord. I was disappointed. Why was it not as warm as it should have been? I bit into it. The chicken was crunchy BUT FLAVORLESS! The sandwich had no distinct flavor. None. And the potato bun. Yeah, its softer than a brioche bun. But it sure doesn't taste better than a brioche bun! And I didn't prefer the mouth feel. Sauce? I don't know what that was. I couldn't tell you. I could hardly taste any sauce. It needed it! The sandwich left a dry feeling in my mouth. It wasn't the worst I've ever had. It was just a plain tasting chicken sandwich. And I don't need to try another one from KFC. The sandwich in Louisville was awful, and this one wasn't anything worth suggesting anybody should try it. The number one winner so far? ZAXBY'S!!! ZAXBY'S HAS GOT POPEYE'S BEAT, BURGER KING BEAT, HARDEE'S BEAT, AND NOW KFC BEAT!...

A couple of things. I walked to the single stall women's restroom first and immediately smelled cigarillo guts, which I confirmed just glancing over at the trash can, so you know someone was rolling up in the women's bathroom. As we waited for our food, we saw an older woman try to use the restroom while a male employee with shorter dreads was in there, not cleaning, and had her wait to use it. The lady and her friend both seemed to comment on the skunky odor in the restroom as well.

On top of that, we waited around 40 minutes for our food to come out just for it to be cold. The Famous Bowl had about 4 chicken nuggets in it and the mash potatoes were cold.

Several male employees were in and out of the dining area and kitchen, without washing hands and leaving a mess on the table for another female employee to clean up. They were in and out of the bathrooms as well.

We even went to the store across the lot and came back and some of the same employees were out back where we smelled the same skunky odor.

Idc if people smoke but don't do that at work and then hog the women's bathroom, stinking it up and making an older lady wait to use it.

Overall I give this experience 33 shake bags of schmeed out of 100 family buckets of chicken....