Panda Express — Restaurant in Lexington

Order delivery the other day which never came tried to call the store to get a refund and try to order food from somewhere else because im not ordering delivery again and i live a close walk to columbias steakhouse (great food) then prem (manager) refused to give me the phone number for the service they use to get my refund and instead he directs me to go to the store to get my food that was never delivered i tried to tell him on the phone what was with my order so i can pickup and go he refuses that once i arrived i talked to prem in person explained my frustration and how get my refund was getting difficult he then asked for my order on my phone and proceeded to have me wait in the restaurant for 20 mins for my food by this point im pissed just need to eat and see my girlfriend eat when i got home with the food i was so pissed i couldnt eat it at least my girlfriend knows no matter what i will never let us starve or get scammed by any restaurant btw i called the credit card company and tried on there to get rid of this charge to no success but seriously thou if my food didnt get delivered give my money back so i can get food somewhere else instead of me having to worry about a extra charge on my credit card bill for this month this experience was so bad i will forever be going to the china star and avoiding panda express’s way that they...

First time here, had to stop to get the pregnant wife some food before going home. The Food was good, but the night shift guy Derrick should be fired. I went in to order, accidentally said steak instead of beef and he was quick to rudely interrupt me to say it was beef. I moved on from that, he tells me it’s going to be a 6 min wait on beef and broccoli. To which I reply that I’m fine with. He tells me to wait in the lobby, which I do. 15 mins goes by and I go to check to see where they’re at, to which the lady (not sure who was on the front line, but she was nice.) Told me that he hadn’t said anything and he was supposed to check me out before telling me to wait. I had to wait another few mins for him to come up front cause he was busy after being hollered at by the nice lady to come check me out. To top it off, he had an attitude at checkout as well. He was nice to everyone else but for some reason decided to catch an attitude with me. Everybody has bad days but man was just straight wasn’t doing his job...

Stopped here on our way home, it was near closing time none the less they had enough food left to serve customers, a young lady and little boy was in line in front of us, the child ordered a bowl with rice and orange chicken, and his mother/lady, had ask if they could add the two (2) remaining pieces of pecan shrimp to his bowl, the lady serving them ask another associate if she could add it to there bowl and her reply was " they can do half orange chicken and the two (2) pieces of remaining shrimp and call it half and half, the lady declined knowing it would have been a rip-off, once she got to the register to pay the second associate that tried to cheat her out of a half order and make her pay for it walked over and scrapped the shrimp off into the trash, needless to say we spent our money...