Papa Johns Pizza — Restaurant in Lexington

James is the worst manager you could ever meet. He puts on a front like he's a nice guy in front of customers, but behind the scenes he is the most uncaring and narcassistic person you will ever meet. He will tell his employees that he's better than them, belittle them in front of customers and higher ups, and send his employees home over his own fault. If you ever see him beware of him. I personally have overheard him belittle his customers, as soon as someone walks out the door he'll bad mouth them. He's talked about female customer's rear ends for example(something he's done countless amount of times). Papa John's on Bryan Station as a whole would be such a better place without him, customers and employees would be so happier and satisfied with their service to without James in...

Six years ago I had one bad experience. Greasy pizza from other stores got me to try Papa's again. They have earned my highest rating since then. Delicious pizza, on time, hot, and the best quality. And I have earned quite a few free pizzas thru their "Papa Rewards" program. The old one-star review: Sorry I have to ditto "A Google User's" review. I got a confirmation Email at 9:50 PM estimating delivery within 30-40 min. At 10:15 I went outside to wait. At 10:30 I came back in from the summer bugs and called the store. The man who picked up the phone sounded annoyed and told me it would be here in another ten minutes. Poor phone manners My pizza finally arrived at 10:50 PM, 20 minutes beyond the "30-40" estimate. Way too late!!! Lukewarm pizza...

Only giving 1 star because I had to, in town for work and ordered from the app, took entirely longer than I was told, food was not even warm and to top it off I wanted it delivered for a reason and instead of bringing my food to my hotel door it was left at the front desk, the driver asked the front desk to bring it up they said no and he proceeded to leave and the front desk said at least call and let her know it’s here so I received a text and had to go get it, I would have went out and picked it up and not paid the delivery fee and given a tip had I wanted to leave my room, hence the reason I ordered delivery! Definitely will NEVER use this location...