They got my order wrong. On top of that they were rude about fixing it. The lady working there was really rude tried arguing with me about how my food wasn't wrong. It was. I ordered a bowl of chili with sour cream, cheese, and onion but I only got sour cream on the side. Instead of the braums employee making a new bowl of chili they let it get cold and then added onions. They gave me a cup of cheese so I had to mix in the cheese and sour cream. I also ordered a chicken sandwich meal with bacon and when I got it it had no bacon. Instead of making me a new correct sandwich they let it get cold and then slapped bacon on it. ordered a kids chocolate milkshake and a medium chocolate milkshake and all I got was a small vanilla milkshake. They fixed that after giving me a dirty look. I would not recommend this place, would not go back. Not worth my time or money. I know I sound dramatic but I didn't go to Braums for cold food and...
Read moreWife and I were here on May 13th, 2021 in the evening. We ordered a chocolate shake and got a vanilla after an extremely long wait. When my wife asked why it wasn't chocolate the employee walked away with no explanation. The next day we went in the morning to try again to get a chocolate one. We ordered the same thing and got something half the size. We asked the person in the drive thru if this was the right size, she asked someone out of sight if it was the right size and they immediately said it was without further inspection. I won't be going to this Braum's location ever again! Terrible experience two...
Read moreWent around 9:40pm and ordered sundaes. Worker's on the shift were being unprofessional, laughing and had not correctly prepared our order. Was missing the brownie on the Brownie Hot Fudge Sundae and barely had any fudge on it. Same employee's did the exact same thing the last time we went to order sundaes for family. They poorly made the sundaes and did not make them correctly and laughed about it when we went back to notify them about missing brownies and short cakes and told us "Sorry, but that's what you ordered." Always get unprofessional business coming at this time. Will not be going...
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