Subway — Restaurant in Liberal

I did not even want to rate this restaurant with 1 star. I arrived with an order for 12 sandwiches for a company meeting last Friday the 11th of October at around 12:10. There was one customer in front of me and one came in behind. Since I had a larger order I asked the customer behind me if he would like to go first. When it came time for me to order I told the lady that I needed 12 foot longs. Her mouth dropped open and she stared at me. Then began complaining, not explaining, complaining that large orders are usually ordered ahead of time. I explained that we had placed an order at another establishment however their grill was broken and I was on "plan b". Another customer came in behind me and she said, "I'm gonna help him first". I explained I had already let another customer go ahead, that I was next in line and really needed to have my order filled as I was already late. That's when she got really upset. She began complaining to her coworker and slinging bread onto the counter after asking they type of bread I wanted. I told her to just make them all the same, Italian turkey and ham. She turned around a few times to use the toaster for the previous customer and proceeded to flip me off as she pushed the buttons. The customer ahead of me at this point said she is always like this. Very rude, impatient and rough with the customers. As she was trying to make me feel bad about my order rather than trying to help a customer in need she continued to complain. I finally had had enough of being complained to and flipped off. I stated that I was sorry that it was so difficult for her to do her job and cancelled the order not knowing where I would go next to feed the attendees at the company meeting. She yelled at me for watching her cut bread and then canceling my order. Had she been even slightly pleasant I would have completed the order. This store needs help. I told her that I would contact her manager and sort it out. She informed me that she was the manager so I let her know that I would be glad to contact her corporate office instead. That is what I am doing today. Maybe they can counsel her on some good customer service practices. The store was...

I went inside the store to order my food and the black old lady told me "Keep your hand off the glass". She is kind of discriminate. Dude, if you don't want the customer to touch your display glass, put a sign. It's so rude to tell the customer that. Then, she asks me what I wants in my bread. I was using my phone to text to my co-worker. I saw she starts putting onion and vegi in my bread. Man, she goes overboard this time. I yelled at her. Listen to me before you put anything. I didn't tell you to put onion and other green vegi yet. She then brushes it a side. I never go back to this Subway store again. Never be rude to the customer. She is not deserved to work in the store unless she owns it. Dumb worker! By the way, I'm out of town driving by this store and...

We stopped while driving across country. We did an online order so that we could quickly stop and pickup our food. It wasn’t ready when promised and when arriving to pick it up we were notified that they did not have any lettuce or any tuna. The sandwiches that we ordered hardly had anything on them. We got 4 sandwiches and a foot long cookie and spent over $50! Just ridiculous. I feel that a discount should have been offered when products were unavailable and when our order wasn’t ready when it was promised. I do not recommend...