Charleys Cheesesteaks — Restaurant in Liberty Township

I went to Charley’s in Liberty Mall in Ohio at 5:50 pm today June 17. I was aware that they closed at 6 but when I got there the lady never greeted me she looked directly at me and kept cooking another customer and seemed aggravated. I stood there for 8 mins until she finally came to the register and said with an attitude “I’m about to close!” I was very upset I wish she would have just acknowledge me and not had me wait for 8 mins and told me in advance that she was about to close. After leaving I looked at their google reviews and I saw that I was not the only one who received poor service it is several reviews about workers being rude and having attitudes and they have a very poor rating of 1.7. I believe proper customer service training is needed at...

They only got 3 stars on service because the guy that sometimes work the front he is a doll! I never have an issue with him! But the women that work there ARE TERRIBLE AND RUDE!!!! They make me never want to come back but considering it is very limited in the mall on what to eat 🙄 I go back because of the guy! I literally check to see if he is working and if he isn’t I normally don’t go! But today I am starving and the women were VERY rude and disrespectful to my employees that were very kind enough to run and get me food! I would definitely like to talk to the owner and when I get the chance! I will!

Again! The guy! We...

My family and I come to liberty center alot and my young son and my elderly mother love the food here. ONLY problem is THE STAFF! ALWAYS ALWAYS rude! Not just to us but everyone else. Just witnessed her rude attitude to a would be patron who walked away because lady at counter was rude to her. Like I hate ordering from this sour woman because she is NEVER friendly. Never even says thank you. There was different staff here before these people that were always friendly and courteous. They looked kinda rough but very nice and willing to help. Not feeling this newer...