They was really busy. We went thru drive, we ordered two cheezy melt burrito and two chzy bean rice with no rice. We had to go inside because we wasn't ready so when I did go inside I observed the lady who was in drive at front counter she had to call her manager but he was busy and a gentleman who appeared to be the gm there seemed agitated and very short with me because i couldn't remember what I ordered he said he just gonna charge me the two bean and rice no rice burritos cus he thought the two other burritos went somewhere? Nor sure what he said he lowered his voices I told him well i still have to order something if it ain't in there. I remembered what it was ordered two beefy melt burritos. He seemed annoyed I wanted to purchase them. I understand I work at jack in the box as a manager there's so much you gotta do and to have to sit patiently while a customer is not ready can be annoying but as a restaurant gm he should be trained in thar position have be a little more patient and spend time with the customer you want that customer to feel welcomed and you glad they chose you outnof all places they could of went that made me feel like I was getting rushed through. Again he was still nice and at the end of the service I realized my two burrito were in the bag So I got extra. I got more food then paid for cus he was impatient cusnhe would of known by taking a second to look in the bag. Don't get me wrong it was a great environment my only suggestion would be take a longer break get extra help to lighten the load or something calm down and take a look at your team let them do their job your customer is the reason you get that paycheck so focus on spending time with them don't show them they just money you about to get just another profit for your books to show your...
Ā Ā Ā Read moreYou go through the drive-thru, and you will get what they want to give you. You can tell them several times what you want, and you still get what they want to give you. I make them repeat back my order, and they repeat it back right, but it's all wrong when they hand over the order. They have horribly long lines that barely move. Certain staff are rude. I used to like this store, but I don't now. Before, it was always clean, had prompt service, and staff was busy doing their jobs. I believe in teamwork, keeping busy at all times except at break, keeping work place clean and sanitized. Pay attention to your customers, and do not side track by speaking to other staff or friends during the time with a customer. Get the customer's in and happy and out happy. They will always come back. I give this store a 2 star because management is not taking enough time to train in these areas. Bad Buissness. There have been a few times i have ordered a meal, which includes cinnamon twists. When i started eating them, i could taste that they were old, nasty taste. Just like the taste of a box of old spaghetti noodles, YUKšš. Just a heads up, try your best to avoid the headache of going to this store until things...
Ā Ā Ā Read moreEverything about this location sucks. The entrance scrapes the bottom of your car, the parking lot is positioned awkwardly against a hill and surrounded by retaining walls, the dining room is crowded because of an oversized entryway, an island adjacent to the counter with sauce and straws (but not the lids, they were hiding in a cubby in the wall), and a half wall that separates the seating area from the counter. All combine to cut probably a third of potential seating space.
It was hard to see the counter from tables in the dining room and during a rush hard to listen for your name. The few tables in the room not directly next to another full table were dirty. The drinks weren't mixed right either, and when you used the machine water would pour out all over your hands.
Then when the food came The Naked Chicken chips were lukewarm and my 5-layer burrito was crispier than a chimichanga. I will...
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