Dark Lotus Tattoo Co. — Local services in Liberty

I have to say that this is the most unprofessional place I’ve ever been to. I had called to see if I can purchase a new nose ring because mine had fell out the night before. The guy on the phone had told me that there is a piercer there that can do it. So I took the chance and went there to have them put a new one in, turns out the girl that was there was an apprentice…. I had asked her how many piercings she has done and she stated “ I’ve only done one. It was on my mom” well yes I am all for people learning but I am also offer having someone professional standing there with them to make sure that they’re doing what they need to do, she was all alone and nobody there to guide her. And my nose, I had told her I had a stud, and she had tried to shove a hoop in my nose, which had caused my nose to bleed profusely and caused my nose loads of irritation. I had ended up leaving with the nose ring because they already touched it on my skin and I paid $20 for it for a piece of metal and with my nose, gushing blood, and no new nose ring in my nose. I had left because I was getting frustrated and she had another person that she needed to do after me and she was rushing through telling me that there’s nothing she could do for me and there was no one there to help her so when I had left, I called another tattoo shop and I had went in there and they were able to clean up my nose and put a new stud in for me like I originally wanted so then that tattoo shop had told me that I should call and talk to the owner about the situation, so I had did that right after I left, and that same apprentice answered the phone and told me rudely that he wasn’t there and that she could take my information and he would call me that same day. I’ve waited yesterday and no call. I had called this morning and she had answered again. I’d asked her if Jeremy the owner was available or anybody in charge that I could speak to and she hung up in my face. I tried calling back numerous of times and it just kept going back to voicemail. This is the most unprofessional thing that I have ever gone through and obviously she knows that she messed up that’s why she’s running and not facing what I wanna say. I am absolutely 100% disgusted with their customer service and I do not recommend...

Usually I don’t post bad reviews but this experience was so terrible for the money I was charged. I came in to get matching tattoos with my mom. They were elephants and Armond was our artist. First of all, I explained that we wanted them to be the size of our wrist. He then draws up a very large tattoo that would fit across our forearm and gets upset when he has to stencil it again. He then places the newly stenciled elephants (way way too small) facing outward on my mom’s wrist. I told him that we wanted them facing towards us (with the hopes of him to re-stencil maybe being a little bigger). He raises his voice and says “No no, we aren’t changing anything” and goes off on a huge tangent that kids these days don’t know anything and that we would be back in to get them covered up because we would decide that we didn’t like them facing that way etc. etc. He was completely rude, unwelcoming, and made the whole experience not a pleasant one at all. I understand his reasoning and his advice but at the same time, I was paying him to do the work and it IS most certainly my body and my tattoo. So, I have since gotten the elephants, which were poorly done by the way (not centered on the wrist, head looked like a triangle) covered up and plan to get them my other wrist by another artist. If they’ll even do them as small as Armond did because I have learned that you’re NOT supposed to tattoo that small. Dark Lotus lost my business and I would not recommend this...

Very disappointed in this business for illegally discriminating against a disabled person with their legitimately TRAINED service dog. Telling a disabled person they cannot use their medical equipment (service dog) in the procedure area is discrimination. Service dogs per FEDERAL LAW have the right to go with their handler.

There is a difference between a STERILE PROCEDURE and a STERILE ENVIRONMENT.

Getting a tattoo/piercing falls under a sterile procedure (so does getting stitches in the ER) both of which have to allow task trained service dogs.

Getting surgery where everyone’s in scrubs, washes down, wears masks etc is a sterile environment.

A service dog can accompany their handler for a sterile procedure. It’s so ignorant tattoo places are so uneducated they don’t comprehend how a service dog can literally go into a hospital for blood draws, stitches, testing etc with their disabled person who needs them but for some reason your dingy shop where you slap plastic wrap on stuff in jeans and a T-shirt and open a clean needle is somehow the most pristine hygienic environment in the world that can’t possibly handle following laws actual medical professionals do.

I’ve been to several tattoo shops that actually abide by federal law and ADA with my personal service dog so there’s absolutely no excuse to...