Happy Morning — Restaurant in Little Elm

This place is HORRIBLE. Everything about it was horrible, especially the customer service AND the manager. I would not recommend. We had a party of 7 and they just lost all of our service. I'm not sure if it was the fact that the manager tried to over talk me, or the case of poor communication. But as some advice to this terrible resturant and its manager...sweetheart please never try to over talk a customer. Makes you look incompetent and ignorant, especially when you get a customer that handles all situations with class.

Anyone looking for A-star customer service, avoid this place at all cost

In response to the reply below:

I figured you would get on here and lie. We waited for 40 minutes (I timed it)as you sat others without any communication to my party of the long wait. You originally told us that it would be a 5 minute wait, which turned into 40 minutes. It wasn't until I inquired about our wait that we were told that the wait would be longer. Not to mention, your waitress was rude. Again, your failure to communicate with your guests should be improved, and I stand firm on that.

I asked for the manager because at that point we were ready to go. And I wanted to give a complaint, however I was met with more rudeness and her attempt to deflect and speak over me...which will NEVER go over well with ANY customer.

What is unethical is for you to make your customers wait with the intention of a 5 minute wait that turns into 40 minutes with an infant and two small children under the age of 5 with no communication that the wait would be over 30 minutes longer. In addition, the unethical thing to do was offer us a pub table that was double the height of our children which is a huge safety risk of them falling and have the audacity to make it seem as though we were wrong for declining that particular table. Lol we apologize for placing the safety of our children first. Didn't know that was a bad thing. I'm going to laugh this one off for your ATTEMPT to explain, however you should have done this during our 40 minute wait and maybe we wouldn't be here going back and forth.

I apologize that you felt the need to respond, but I STILL stand firm on the fact that this resturant is terrible and so is your customer service. Have a great day because we intend to! And by the way take some pointers from Poached, down the street from you. They...

Our recent visit to Happy Morning in Frisco left us with mixed feelings. We'd heard so much buzz about this place, especially regarding their food presentation, so we decided to check it out for ourselves.

First things first - wow, the presentation is on point! Every dish that came out of the kitchen looked like an IG worthy work of art. Our breakfast plate had this cute little flower on it, and even the waffles and fruit looked like they'd been arranged with tweezers. You can tell they really care about making your meal Iook absolutely stunning.

The vibe of the place is pretty cool too. We got seated right away, which was nice. And let me tell you, if you're into fancy brunch drinks, you'll be in heaven. They had this whole display of champagne and colorful cocktails that caught my eye as soon as we walked in.

But here's where things get a bit... disappointing. As beautiful as everything looked, the taste just didn't quite live up to the hype. Don't get me wrong, it wasn't bad, but to be honest, it wasn't amazing either. The waffles looked fluffy and perfect, but they were missing that rich, buttery flavor that makes you go "mmmm" with every bite. And the steak? Cooked how we asked, sure, but it was like they forgot to season it or something.

I mean, I get that taste is personal, and maybe some folks prefer their food on the milder side but this is my opinion. But for me and my family, we kept looking at each other like, "Is it just us, or...?" We couldn't help but think that with just a bit more seasoning or attention to flavor, this place has every opportunity to be complete knockout.

Don't get me wrong - Happy Morning isn't a bad spot by any means. You will go and leave with a smile on your face. The service was great, the atmosphere was lovely, and if you're all about that #foodporn life, you'll get some killer pics for your feed. But if you're like us and prefer your food to have a tad more flavoring so it can taste as good as it looks, you might leave feeling a tad underwhelmed.

Here's hoping they can spice things up a bit in the...

This was the absolute worse experience we had in years! We were at the door waiting to be seated. Another couple walks in and waited behind us. While we were standing there, a family walks out and says, “You might want to go somewhere else. We have been waiting for our food for over an hour so we’re leaving.” We then asked the waitress what the wait time was for the food. She replied and said, “about 20 minutes.” Okay normal wait time right? We waited about 10 minutes before we were seated and there were about 8-10 empty tables available and they were fully staffed. Once we sat down, we ordered our food right away as we ordered our drinks. Well, the couple who came in after us received their food way before we received ours and they sent their food back twice because it wasn’t right. A family came in about 30 minutes after us received their food and we were still waiting. As we are pretty patient people and would have totally understood if they were short staffed however, that was not the case at all. Finally, my husband said something. They apologized and brought his food out about 5 or 6 minutes later. As I am still waiting on my food; my husband at this point is just about done eating. They bring out my omelet and it wasn’t what I ordered so we sent it back. They remade the omelet and it still wasn’t what I ordered so they sent it back again. The manager apologized and said she didn’t read the ticket, she just had them remake it. After the third try, my omelet was finally the way I ordered it. I also ordered a side of pancakes that I received as I was finishing my omelet. Needless to say, my husband was done eating and sitting there waiting on me to finish eating. After venting to the waitress, she has the audacity to say, “Okay, what do you want me to do?” Very nasty disposition. That was our first and LAST time eating at Happy Morning Cafe. At least every 2 tables were complaining and sending food back....