Back Yard Burgers — Restaurant in Little Rock

I am utterly disturbed and highly dissatisfied in how this location handles bullying and workplace harassment experienced between coworkers. My special needs sister is employed at this location and it has just come to the light, recently, by shift leader Markus that my sister has been the target of workplace harassment that has made her feel uncomfortable in her workplace and created a hostile environment for her to perform her work duties.

For about a month in a half, my young sister has been provoked on numerous occasions by an older women by the name Michelle who makes condescending remarks to her and displays a rude and callous demeanor to towards her. Comments made from the shift leader Markus on 7/9 after another harassing incident were that my sister was being called "slow" by others at the workplace and that the General Manager just did not want to deal with her on his shift. What type of establishment allows such inhumane treatment as this??

When the general manager Eric was made aware of the situation, he stated that he would give the predator a verbal warning and the incident would not happen again. According to eye witnesses at this location, this person continues to provoke my sister.

To the leadership staff that will view this, as you aware activities such as this taking place in the workplace are forbidden and most importantly illegal. This is a violation with the Americans with Disabilities Act and the Title VII of the Civil Rights Act of 1964. My sister feels uncomfortable to come back to work and for this, this will not be tolerated and further recourse...

I went to back Yard burgers at 305 N Shackleford rd last week it was a nighttime manager Caucasian little boy and when my food wasn’t right I told him that I wanted onions and a well-done burger he told me that there was onions on there and I did not see them I took a bite out the burger taste no onions flip both sides up there was no onions and then he told me that he could not accommodate my order because obviously I’m asking for too much these where his words then he go on to say I’m gonna give you your money back (WHAT) and I told him I don’t want my money back I want my burger I want my food I’m hungry and he goes on to say well I can’t help you and continuous to give me my money back I have never been to a restaurant where they make you take your money back you supposed to satisfy the customer I was not rude or disrespectful or raise my voice because I don’t play like that when other peoples handling my food I’m sure the corporate office wouldn’t want to give back the money I am very disappointed because I love back Yard burgers I feel very...

Yes the day before Christmas and all through the drive-in... I was shopping last minute things for Christmas over by Hobby Lobby and decided to drop into the nearby Back Yard Burgers.

I was greeted near instantly by a friendly and professional Alesha who took my order and even shared a joke with me. After I ordered my blackened chicken club combo with Ms Grazi fries, I poured my drink at the clean soda fountain, set it down at a booth washed my hands in the clean bathroom, then returned to await my food.

The booth, table and floor were clean and the napkin holder was full. After a few minutes, I had my hot and delicious food. The fries were well covered with chili and Grazi sauce and the chicken was well cooked and seasoned. I ate my food quietly as a few customers came in, everyone was greeted well and treated with equal respect.

BYB's food is almost always perfect and what I expect. This was no different....