Long John Silver's — Restaurant in Little Rock

Im not sure if this Long John Silvers was new or recently renovated but it was what we were craving and hadn't had their food in quite some time, so when we pulled up to the drive thru it not only took a few attempts to get a person to respond (to the point where I actually wasn't sure they were open or even operating at first!) And when he did, it wasn't pleasant or apologetic but so oddly replied only: CASH ONLY. CASH ONLY TODAY. ??

WHAT? Weird and uhhhhh, not possible. Who pays with cash anymore lol. Just kidding but in reality & at an establishment that offers a certain, more than a buck menu and cuisine, I didn't have that much cash on me.?? Cause hey-- even with coupons it's a good $15 a person ,and, worth it, so you can have a very satisfying, filling, & much needed variety of items.

We were very, very disappointed and to far from or rather further than.we were or want to journey to for a withdrawal of cash, to then come back, try this again and HOPE everything else was in place, present, and available with them at that time. Nope. We just hit a different fast food drive thru and left still craving the wonderful seafood we had hoped and...

The food was hot, and really good ! My daughter and I were there today. May 1, 2023.The gentleman that cooked the food. I started my order the guy was talking and his voice changed after I asked him to repeat what he said,then he says ( what you need m'ama and after that he said ain't that what I just said in a aggravation tone! ) I told him I couldn't hear him due to the traffic passing through we get to the window I said hello, with a smile to the guy I said were you the one fussing? ( He said how that go be me and I don't have a headset). He then turns to get our food you could see his elbow Black and ashy on sides of his hands including his knuckles deeply ashy the elbow looking like tar and I thought someone had fallen I saw the guy getting our food reached down and grabbed a arm that was a toddler a few seconds later the guy from the back came picked the toddler up and walked to the front. And, your food is placed in a to go container thats cool. But, it leaves me to wonder how long has this type of actions have been going on.. the food was fresh just had just been fried. But, attitudes 🙄 snapping at the customers. The Lobby is closed ďrive-...

I order through the drive-thru every time, and I have to give a huge shout-out to two amazing employees—Tikiea and a short gentleman with long locks (I don’t know his name, but he stands out in the best way).

Tikiea is always professional, friendly, and efficient. She multitasks with ease, greets me with a genuine smile every visit, and never has an attitude—no matter how busy it is. Her energy and work ethic are unmatched.

The gentleman with the locks is just as impressive—very respectful, professional, and always delivers 5-star customer service. Both of them clearly care about doing the job right and making customers feel valued.

They deserve to be in management and get a raise. Their consistency, professionalism, and attitude set them apart. I truly appreciate their service, and I hope Long John Silver’s does too.

—A loyal drive-thru customer...