Jack in the Box — Restaurant in Livermore

We went to get food for the family. When we went to pay with my moms card, it got declined. We politely asked them to try again. They tried but it declined once more. We then tried another card and same thing happened. I tell the you guy that maybe his machine went offline. I work in retail and know it happens sometimes. One of the other employees then said it wasn’t their fault that we didn’t have any money in our cards. We ended up paying with cash even though we know for a fact both cards have money. This heavy set guy with curly hair has been rude before but today he really crossed the line. Especially when he went to our car to give us our food. My mom again tells him there must have been a problem with the reader. He then laughed and said that it was ok because of economics. I really think this guy needs to be retrained and needs better customer service. P.S. My mom was so upset that they treated us like that and wanted to go try her card some where else. We went to Safeway right after and the card...

Pros: pool, hot tub, casino, they have an iron you can borrow Cons: OOOOOLLLLDDDDDD hotel room, not even above the motel room they also advertise. No A/C, no fan, no coffee maker (forget the microwave or mini fridge), no continental breakfast, hair dryer didn't work, super old windows barely closed, 1 ice machine on the 3rd floor of the main building, so if you're in the supposed "cottages" like us, or in the motel building across the street, you have to go to the main hotel building to get ice. This place was like a motel room from a movie but for far more than is worth. I don't think I'll stay here again unless they renovate the rooms for the same price. Super ripoff, but they know people will pay it because there aren't many hotels in the area for less then a couple hundred...

My wife and kids went there to get lunch today. And we went to the drive-thru, everything was going fine.we received our order and as we checked it in the parking lot we realized that my wife's chicken fajita pita was missing even though we had the fries and drink for the combo. So my wife went in to talk to the manager and he was very rude to her would not give her the food said she was wrong. So I went in and talked to the manager. and just as well, he told me I was wrong but he still gave me the sandwich? And then kept berating me in front of all of the customers in the store. I will never come back to this location ever again and I am a very big fan...