Love love togos! But the online ordering is horrible with the timing of the pick up. This isn't the first time this has happened. I placed my order at 5 my pick up time 537. 4 hot sandwiches. I arrive early and the food is ready. I asked the guy how long has it been ready? He said about 10min I replied... So my hot sandwiches are cold. No response he hand me the bag and went on his way to finish another order. Togos you need to do better with the pick up times. Hot sandos need to be filled when customer arrives. The price we pay for these items they should be hot n ready at the...
Read moreI have been going to Togo’s since 1972 in San Jose, so obviously a repeat customer. This particular store has the distinction of being the first store to leave a key ingredient out of my order. I ordered thru their app (normal for me) and took it home (not normal) where I discovered the error. I called to tell them the problem. I was not offered a satisfactory solution that did not include a return to the store. Lesson: Eat there, or open and check if it is correct before leaving. I even included a tip, which I have been sure to do thru the pandemic. Another...
Read moreI have been going to this Togo's location since we moved to this town. Since the pandemic, they've actually stepped up their game with the ability to easily order pickup online. We make it a point to tip extra, as the team works extra-hard during tough times. The food remains completely up to quality and is always ready when expected. Thank you so much to the Togo's Team! You are our...
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