Hi I just visited your Rita's ice location at 525 Beckett Road in Swedesboro, NJ. "Rhegan" waited on me and was so delightful!
From the moment I walked in your store she was "all smiles." I've worked in Customer Service for over 4 yrs and can totally recognize Good Customer Service when I see it!! So glad I met Rhegan and I hope that you would take the time to acknowledge and reward Rhegan for her pleasantries and professional conduct at the register!! If it were possible, you may want to "clone Rhegan." 😂 She's a valuable employee in your employ!!! Satisfied...
Read moreWeird experience here. Felt like I was inconveniencing the workers, by spending a good amount of time trying to decide what I wanted as the flavor I had hoped to see wasn’t on the menu. Feeling rushed to make a decision I ordered a Gelati, and when I started eating it got down to the center and it wasn’t even layered with ice cream. Just one stripe of ice cream on the side of the cup. It was a shame to see after I allowed the employee to upsell me on a large size. Overall really not a great experience won’t...
Read moreNo Rita's today I have to say I am very disappointed. Like others I drove pretty far to get there, but it was closed😡. I got there at 2 and the Rita's site as well as their answering machine said 12:00am to 8:00pm. I've never ate there before. I hope they fix their website site and their answering machine🙏because I do love Rita's but this is...
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