Starbucks — Restaurant in Loganville

I want to Starbucks inside Kroger like I’ve done many times before. I have used my app to get points if I didn’t have money on my card the employees are always kind enough to load it for me for the amount of my transaction and allow me to do it so I could still get points. However at this particular Kroger at 191 Alps Road in Athens, they informed me that they could not do that. They were not helpful in the least when I try to describe the different ways that many other people have done it at multiple other locations. I was frustrated and I ended up leaving and buying coffee from jittery Joe’s instead. And I’ll also mention that I don’t prefer jittery Joe’s to Starbucks I just didn’t feel like that they earned my money that day. I hope they can use it as a...

First let me say that i have gone to many Starbucks over the years. I even have a brand new one a block away from my home. But i continue to come to this specific Starbucks located in the Kroger plaza just so Matthew can make my drinks. He’s always professional. Always pleasant. His customer service is top notch!! It’s like he’s sent from the Starbucks Gods 🙌🏾🙌🏾🙌🏾. Everyone else that works there doesn’t try to find out what the customer likes or even care if we like anything at all. Anytime I’m there the same service Matthew gives to me, he gives to all customers and that’s how it should be. I hope Starbucks corporation sees these reviews and...

I wish I could give negative stars. I am shaking I can barely right this review. I am a huge fan of Starbucks especially during pumpkin season, but I am always hesitant to go to any Starbucks locations inside of other stores. Nevertheless, I decided to give this location a try and warn anyone else who is thinking of going here. I am enjoying my drink until I feel something in mouth. I take it out and it was a ROACH. This location needs to do a better job of cleaning the machines. I wasn’t even mad about the fact that my order was messed up, but I definitely don’t want insects...