I want to Starbucks inside Kroger like Iāve done many times before. I have used my app to get points if I didnāt have money on my card the employees are always kind enough to load it for me for the amount of my transaction and allow me to do it so I could still get points. However at this particular Kroger at 191 Alps Road in Athens, they informed me that they could not do that. They were not helpful in the least when I try to describe the different ways that many other people have done it at multiple other locations. I was frustrated and I ended up leaving and buying coffee from jittery Joeās instead. And Iāll also mention that I donāt prefer jittery Joeās to Starbucks I just didnāt feel like that they earned my money that day. I hope they can use it as a...
Ā Ā Ā Read moreFirst let me say that i have gone to many Starbucks over the years. I even have a brand new one a block away from my home. But i continue to come to this specific Starbucks located in the Kroger plaza just so Matthew can make my drinks. Heās always professional. Always pleasant. His customer service is top notch!! Itās like heās sent from the Starbucks Gods šš¾šš¾šš¾. Everyone else that works there doesnāt try to find out what the customer likes or even care if we like anything at all. Anytime Iām there the same service Matthew gives to me, he gives to all customers and thatās how it should be. I hope Starbucks corporation sees these reviews and...
Ā Ā Ā Read moreI wish I could give negative stars. I am shaking I can barely right this review. I am a huge fan of Starbucks especially during pumpkin season, but I am always hesitant to go to any Starbucks locations inside of other stores. Nevertheless, I decided to give this location a try and warn anyone else who is thinking of going here. I am enjoying my drink until I feel something in mouth. I take it out and it was a ROACH. This location needs to do a better job of cleaning the machines. I wasnāt even mad about the fact that my order was messed up, but I definitely donāt want insects...
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