Starbucks — Restaurant in Long Beach

Came here on a Tuesday morning after dropping off kids at first day of school. Drive-thru line was too long so I went in the cafe. It wasn’t too busy inside. Parking was tight but I was able to secure a spot right in front. I was greeted upon entering. There was a partner with an iPad directing and ensuring everything was running smoothly. I ordered an iced tea and a bagel. My drink came out pretty quickly. I did have to wait additional time for my food. My bagel wasn’t toasted properly..to my liking and I received a spoon instead of a knife 😅 (see attached pic). All in all, it was an okay experience. It’s close by where I live so that’s a plus but it is on a busy road so be...

You guys are horrible. We had a delivery girl with down syndrome your recycled lids came off the top of the drinks, and which I know it’s Starbucks his fault for not snapping them on correctly. We try to hold you guys accountable. But that poor girl was held accountable and had her account deactivated because you are incompetent. I hope all of you lose your jobs. This will be heard every...

Starbucks, do better. I just had the worst experience at the drive-thru with Bea. Her attitude was absolutely unacceptable—rude, impatient, and unprofessional. If you don’t have customer service skills, why work in a job that requires them? I don’t understand how someone like this represents your brand. I’ll be calling corporate because this kind of treatment shouldn’t be tolerated....