Starbucks — Restaurant in Long Beach

I place a mobile app order for my husband's birthday drink. Arrived at the location a couple of minutes before my drink order was to be completed. I walked in and was asked if I was there for a mobile order I said yes, several minutes later two people walked in and ordered at the counter the Barista, Kay took my cup set it aside and completed the walk-in orders before she started on mine. Keep in mind that I had already been waiting there several minutes. I don't understand why Kay would set aside an existing mobile order and fulfill a walk-in order who came in after the time for the mobile order pick-up? Very unprofessional won't be coming back to this store. Calling Starbucks corporate to lodge a formal complaint. This is...

Drive thru attendant was great extremely polite man was cheerful. I dont like the fact that the ice is huge.The melon new iced energy drink was terrible 😣 I don’t even think tequila can make this drinkable. I came Sunday 6/30 @ 11:30 to return it some older Caucasian lady seemed extremely upset that I did not like the drink, she grabbed the drink and slammed it in the trash asking what do you want, I wasn’t sure and she said come back when you do very rudely. I’m confused why she was so upset I will never be stopping at this Starbucks again. What a way to start my Sunday. I no longer need any caffeine after...

I went through the drive thru of Starbucks on Spring Street in Long Beach on Sunday evening about an hour prior to closing. The man at the drive-thru was not very welcoming. Not only did he give me a hot drink with a loose lid, but he also gave me the wrong food. Unbeknownst of the loose lid, I spilled my hot drink all over my hand and on my clothes. I was driving. Luckily, I was able to pull over and tend to my burnt hand. I had been so happy that I made it to Starbucks on time but was greatly disappointed with the...