Winchell's Donut House — Restaurant in Long Beach

“The best Winchell’s ever! Clean, staff is cool, love it.”

This review is edited from 5 stars to one star because I will never come back here anymore.. Staff member sold me an item which they did not have at that moment. When I asked for a money back instead of choosing another item - he did not know how to process a refund. He tried to call somewhere to get the instructions. Then he left to the back station with my check on his hands without any explanations. I had no more time to wait in uncertainty. I had to leave without having my money back. So basically I lost it in winchells because the staff didn’t know what they had on sale, didn’t know how to process a refund and didn’t know how to communicate this situation with client. It impacted me emotionally and Financially because I don’t have a lot of money in this period of my life.. I would highly recommend to stop by at El Pollo Loco right next to winchells. I always had good experience with their staff and food is as fresh and good as...

My partner and I went to Winchell’s to grab a bite to eat for breakfast. My lady loves the Santa Fe Chicken Sandwich. A lady looked at us and never helped us, then a young lady helped us and got our order. The lady that was looking at us started to ask customers for their order after us. I felt a certain way about that but didn’t say anything. I never thought that day I would spend $40 on 2 sandwiches, 2 small coffees and 2-seven pieces of donut holes. I will make a sandwich from home...

For the last several months Winchell's at this location Downey and Artesia 9 in the evening several times a week for the last month the wedge a chair in the door and close it is it because it's cooked doesn't have no help and he's into making donuts by himself so they close it and I've been doing that for several months is somebody should do something about it cuz supposed to be a...