All of my experiences with Aunt Alice's Kitchen have been through DoorDash. That said, I have tried many things on the menu and found them all mostly good. The Cinnamon Rolls are massive, fresh, and taste fine, but not the best I've had. The fried catfish (pictured) is pretty tasty. The House Burger (pictured) was pretty good, as was the Hamburger Deluxe.
On the breakfast front, Aunt Alice's Kitchen makes MASSIVE pancakes that are pretty darn tasty. The sausage patties are huge and tasty, and are clearly hand made, not pre-packaged. The home fries were pretty good. The grits needed salt and butter, but I easily added those. Eggs are fine and the toast is fine. So all in all, the most of the foods I've eaten here are pretty good.
My one complaint is that the menu is vague in places. For example, when ordering catfish, you get a choice of "vegetable, rice, or potato." There's no specification on the vegetable (it is always peas and carrots so far). "Potato" could mean boiled, mashed, baked, fried, or french fries. (It is crinkle cut french fries.) When I see "rice", I think steamed or boiled white rice, more so since there's a separate Mexican rice entry. But nope, "rice" means "seasoned rice", which is the one food item I didn't like. Home fries (diced, fried potatoes for breakfast) came with a surprising topping of grilled peppers and onions. The menus should come out and say exactly what one is going to get, not leave things as generic entries.
Still, I've ordered from here several times as I do appreciate the more home-style cooking. Fix the menu issues and I'd have no...
Read moreWe usually come here about every 2weeks. staff friendly and delicious food we always recommend this place to family and friends. Except Today we had a bad experience, I ordered the south of the border skillet , consist of a layer of home fries topped with chorizo and green chili and eggs. The home fries were mostly burned. When the waiter came to ask if everything was ok ? I told her about the burn skillet, her reply was ‘’ do you want me to bring you a side of home fries?” ( Really ??? I thought to my self, the home fries are the bottom layer , so what about everything else ?).then she said after she saw my upset face , “or DO YOU want me to replace it ?” I was already very upset , this should’ve been her first reaction I believe, maybe to say “sorry and I WILL replace it for you “. I ate what I could of the burn skillet. Then she comes and tells us she deducted the home fries from check. (Wow almost $2 dollars).When we paid we shared our experience with the elderly women, and once again not expecting what she replied “well she offer to bring a side of home fries , or she could of replace it” . We never got a sorry for the bad experience from either of them. And this time we didn’t felt like they cared. I understand everywhere incidents happen,but This is not about burned food or money, it about taking care of the customers. Hope you you don’t go through this. For us not sure if will be back. My rating For...
Read moreMy wife & I have been to Aunt Alice's twice now. It's conveniently located just a few minutes from our house. Unfortunately, that is really the only good quality about this restaurant. All in all, their food is good but that doesn't make up for the service.
Last Sunday, October 27th, we decided to give Aunt Alice's another try. It was a snow day, so the wait for a table was about 15-30 minutes. That wasn't a big deal except there was nowhere to sit and it was about 35° outside. After the host sat us, we asked for water which didn't get to us until we asked two more times and half way through our meal. Our server was nice but was distracted the entire time but two tables. Both were 4-tops. When we had a question, we made eye contact and mouthed, "Quick question". She made contract with those two tables 5 more times before signing by our table.When she cleared our plates, she said she'd be right back with the check. Almost 15 minutes went by and she checked in all of her section multiple times and never came back. We took the check up front to pay. (I'm a former restaurant manager and server/bartender of 10+ years and this was unacceptable).
All of that sounds petty and trivial but when you add it all together- the service was exceptionally slow. To get three entrees and 2 coffees it took over two hours. Hopefully this message is noted. We were a 3-top at the South-ear section of the restaurant on...
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