Quite possibly the Best Experience at a Drive-Thru I've ever had! It was 11:47 PM and they were about to close but you wouldn't have known by their polite and professional attitude. The lady on the Mic knows her menu items on a nearly personal level. We came in with an idea of what we wanted and she took that and expertly walked us through the menu and choices 3 different times until we had 3 of the most perfect Footlongs in our bag. (4 Footlongs if you count the cookie!) The most amazing part was how quickly this all went down: conversation included was less than 15 minutes!!! I looked in the rearview as we pulled away and the restaurant was already dark. Did I imagine everything? NOPE! My wife was right there with me and she summed it up nicely saying, "That was a Perfect moment."...
   Read moreWe visited Subway the other day only to have our daughter who has a slight disability be up charged by giving her extra cheese and mozzarella cheese which she did not want. We even told them she did not want that (she tried during the order) but they refused to make it right charging her several extra dollars by force as they wouldnât reverse the charge. We then contacted their district manager and she replied thanking us for reaching out and stated they are always trying new improved and creative ways to promote new products - so becareful cuz they may force an upsell on you to try their creative expression out.
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   Read moreOrdered two sandwiches on My lunch Today. A footlong, six inch, & 6 cookies. Not 5 minutes later I went to bite into My six inch sandwich & bit into a bug. I went back, & politely asked to be refunded. They took My bag of food & My receipt. The Manager said they would only refund Me for My six inch, & tried giving Me My other sandwich & cookies back. I declined to take it, & asked the Manager to toss it. I asked Her to give Me the number of Corporate or Someone above Her to speak to about refunding Me for My whole order. She said I could try looking online? She took My number down. Won't be back. Flushed $15 down...
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