Wendy's — Restaurant in Longview

(Update 6/19 at end of review) We haven't been back to this Wendy's particularly in several years. They have been so short staffed that the service usually is horrible. Most of the time when I come to this Wendy's I turn around and go somewhere else. Usually because there's a really long line in the Drive-Thru and inside. And they're clearly shorthanded. This time there was no line inside or in the drive-thru. So they might have been short-handed but because they had no customers it didn't matter. I had the Dave's Double medium combo. No onions. $12.95 Burger, fries and drink was as good as I would expect. It's not that good when they're busy. Quality seems to suffer from short handed staff.

Update 6/19 Came in to get out of the heat. Ordered the Dave's single no cheese no onions. I think that's what I got. And I ordered the meal large. The guy who filled my order did not put very many fries in there. See photo. I didn't confront him about it because I didn't want to deal with any attitudes. My wife doesn't come in here because of the bad service like that. It's really hit and miss here. If you want repeat business from people, a detailed like filling the freeze up nice and full only people remembering I wanted to come back.

Update 7/20/24: back for lunch today. Ordered a biggie bag with a jr. Bacon cheeseburger in it. They gave me a jr cheeseburger. The fries were not very full . Otherwise it was good.

8/5/2024: biggie bag with Jr bacon cheeseburger. The small fries only filled half way. The girl who took my order and filled it spoke so fast I was surprised I understood her. Also she didn't seem like she cared about the quality...

I used to go for the fries best in town in my humble opinion but as of late I have to nearly cry to ask them please put down a fresh basket because they usually serve what they have... cold. If you don't mind begging for what ought to come easily then its a great place. The burgers the bomb of greasy spoons. My friends hate when they hear I went back to Wendy's but to me its just more taste. Oh and I am obsessed over their chili wow I can just eat that alone without anything it seems to do the trick. Oh yeah, don't forget about the "Special book" they put it on every Halloween you donate the terrible price of one buck they hand you a book with 5 baby sized Frosties. For only a dollar? I usually get like 3 books for $3 and just hand them out as stocking stuffers or just to say hi to someone who might seem stressed they love it boosts my ego (just a tiny bit) and I did my "random act of kindness" for the day. I do take issue with the baked potatoes I am mad they don't still offer the salad bar I really enjoyed that. The burgers are tasty they about do everything I ask as far as special requests My only real peeve is they have never offered any discount for military I belive they don't offer a senior discount. But its Wendy's food I am glad to pay whatever they ask. Enjoy...

The spicy ghost pepper chicken sandwich was ok. I'm guessing the chicken itself was probably cooked fresh, as it took a very long time to get my order. But there were hardly any toppings, and the ones that were there were weird and floppy. The un-melted, American cheese wasn't a good combo with the other flavors. They have the best buns as far as "cheap" fast food, franchises go. Chili is good, despite the naysayers, haha. The service wasn't great. The kid at the counter was friendly enough, I suppose, but after standing and waiting 10 minutes for my food, I went and sat down at a table. Never heard my name being called, had to keep checking every few minutes even though I heard them call other patrons up. The person I came with was almost done with their meal by the time I was able to start eating. A lot has changed since the several years it's been since I've visited there. No side salads, and only a few entree salads that i could see, hard to navigate menu and find value menu items, the lobby just doesn't seem as inviting, either. So, they're just ok. Better than some fast food places, but they're all just...