First floor. The worst Auntie Anne's in a whole LA! Always overcooked pretzels. The dough looks like a rubber. Looks like they never got any classes to do this type of job. Customer service is a zero below. Today because of the mistake one of the employees I was needed to pay more money. They laugh at customers in Spanish as long as we don't understand them. When I asked to scan my app to earn some points, girl told me to do it by myself. Very lovely!! Who's...
Read moreProperly adjust store hours online PLEASE and THANK YOU 😒.
Customers are showing up after ten a.m because online it says the store currently opens at 10 , just to hear the store is not open until 11 is diabolical .
It’s especially inconvenient when you’re pregnant 😭 now I’m mean mugging the nice lady behind the counter and it’s not even her fault she is just an employee working behind individuals who seem to be lacking !
Tighten up...
Read moreI went at 10 when they say they’re open but they don’t sell anything but lemonade until 11. Also, lil dude tried to press the 15% tip button himself which is wild because I was already going to give it to him (and did) just cause. Like why you trying to be shady because you’re upset I asked you to make pretzels ? I waited from 10 until 11. Giving 3 stars only because the pretzels were actually good and I was...
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