Broad Street Oyster Company — Restaurant in Los Angeles

It could have been better.

Excitement arose in hopes of a tasty lobster roll. The menu displayed their most popular items center stage on the board and the taste buds preemptively salivated.

Then the bad service deflated the entire experience next to realizing I just paid $100 for two entree items and two drinks.

Even after having a short conversation with them before finalizing my order, the girl behind the counter just forgot to put in my complete order. Without even an apology, they just insistingly told me, "you didn't order the clam chowder," when I returned to the counter asking where the rest of my order was.

Although the food is good here, the service is subpar and far from equal to the high fine dining prices they are charging. Whether it is poor training or simply a complete lack of nice customer service, the bitter taste from the interaction before taking a bite was enough for me to conclude I could be treated rudely and pay less for it.

By the way, $23 for a little glass bottle of some concoction of Pinot and Chardonnay is quite the kick in the shorts for something so disgusting. The buyer for this should re-examine their taste.

Chaulk this...

I came by Friday to get oysters for my birthday. Unfortunately the servers didn't want to work and seemed upset that I interrupted their conversation to ask them to do work. Three servers stood in a circle talking as my friend and I sat at the bar waiting. No one spoke or acknowledged us, so we asked how to order. One says at the register and walks over. We meet her at the register and ask very simple questions about the menu. Her responses were curt, her demeanor was rude, and she was unwilling to make accommodations. After a few minutes of dealing with her disgusting attitude, my friend and I concluded she couldn't care less if we bought food from this expensive place, so she let $200 walk out the door as we decided to simply find food at a more welcoming place. Good help is truly...

this is not the only lobster place in Los Angeles. So, for the lady with the black pony tail to sit on her phone on some social media app commenting when there is a line of a couple of folks waiting at the counter to be served is unprofessional and completely unsatisfactory. 1145am sept 3rd. Find another lobster roll place that will respect their customers. Idk how long u been in business or how well established you feel u are. The minute you start disrespecting your customers is the minute I take my money elsewhere. (Not one point while she was on her phone did she say I’ll be there in just minute. Also other employee saw the line , me in it made eye contact and nodded to the lady on her phone. This employee couldn’t help me because her was...