I was VERY excited to order a Google restaurants that have bacon egg and cheese biscuit sandwiches. I was so excited that I did a little cute video of the location with their logo and everything because I figured it would be a good experience and I would want to share. I overheard the customer in front of me order a bacon egg and cheese biscuit which ironically was exactly what I wanted as well. So when it was my turn to order I said hi there I will also order the bacon egg and cheese biscuit she asked me if I wanted hash browns or drinks or anything like that I said no just the bacon egg and cheese biscuit. I said, does that have condiments on it, she replied yes ketchup to which I replied oh no ketchup please, just a bacon egg and cheese biscuit plain. I went over to the side to wait for my order to be called. And saw that my order was taking a little longer than others I figured that must have been because of the biscuit. I watched them make a sandwich and put it on bun, I figured it was someone else's order but then they called my name. I said no I had the bacon egg and cheese biscuit. The man then tells me I need to go back over to the cashier and have them ring me up for a biscuit she did not add the biscuit. I go back over to the cashier and she says oh well I'll have to talk to my manager about it. At this point I'm still patiently waiting and still trying to keep excitement about my sandwich because this is a new experience but now I am running behind to get to work because of the weight and complications of them switching out the order. So the cashier goes and talks to her manager she comes back and says okay we will need to switch out the sandwich I said I don't want an entirely new sandwich can they just give me a biscuit I'm kind of in a rush. She said well if we just give you the biscuit we have to charge you $4 but if we sub it out then it'll be just $1 more. I said well that doesn't really make sense because not only would you be wasting the eggs and bacon that are on this sandwich just to throw it out but also I'm going to be running late now waiting for them to remake my biscuit sandwich. She then tries to argue me down saying I will need to charge you $4 versus the $1 I said if it's $1 to swap it out then that's what I should be charged because that's what I requested in the first place she said Oh I thought you were just asking about condiments I said no I mentioned to you three times that I wanted a bacon egg and cheese biscuit. The cashier was nowhere near listening to me which, people make mistakes, but she was never apologetic just combative with me. I'm 8 months pregnant now I'm sitting here starving running late having to argue why I should only have to pay what I actually ordered and wondering why the customer service is nowhere near there.. it was a completely lackluster customer service experience and extended to the sandwich. When I finally get the sandwich it is SO greasy. It's literally oozing grease from the sandwich I cannot get over how greasy this is. To make matters worse the eggs are over salted, I mean VERY salty AND BURNT. Tastes like they used salt and Lowry's. The the dark black that you see in the pictures those were the eggs on top of the sandwich. You can also see all of the grease on top of the bag just dripping from the sandwich it was horrific. I took one bite out of the sandwich and it is not edible for me. I'm so disappointed now I have to go to work pregnant and starving . Based on reviews I was hoping for an unforgettable experience but not in this way. They may want to change the name to Greaseslut. Oh and the manager provided absolutely no assistance this was definitely a waste of...
Read moreI may never truly understand Los Angelinos, but these past two years have taught me something about their Yelping - getting seen standing in line is an actual thing here.
Take for example, Egg Slut in Grand Central Market. Their line is an hour long at times on the weekend, while other fairly decent places in the market have no wait. Their sandwiches are not bad, but they're not worth an hour wait and the total lack of service you get when allow yourself to be 'assembled' on production line is disappointing.
Of course it's not Yelp's fault (or maybe it is) that Yelpers in the GLA area have very poor taste in all of the elements that combine to make a great restaurant. It's not Yelp's fault that it people in this town are more interested in getting seen standing in line at Egg Slut in Grand Central Market, than in the fact that their sandwiches are only marginally good, while everything else is not good at all (like standing in line for an hour for a mediocre sandwich).
I would like to issue a wakeup call to my fellow Yelpers, but I know I would be wasting my time. "Being seen" is what so many Los Angelinos must be hungry for, because it certainly is not good food or service.
Or maybe this wakeup call should go to Yelp? Maybe Yelp needs to create a category for ratings that includes "Places to be Seen", and is rated by a completely separate scale.
We just need some way to let people know that Egg Slut is a great place to be seen standing in line on Saturday morning, but get out of the line just before you reach the order desk and go down to Wexler's Deli for a better...
Read moreMan O' man if the name doesn't intrigue you then this review amidst the hundreds of others proclaiming our adoration of this fine food establishment should. The wait is worth it for sure, you will not be disappointed. Or youngest ordered the Fairfax, Mom ordered the Bacon, Egg and Cheese, our oldest joined me in ordering the cheeseburger. The Bacon, Egg, and Cheese (cheddar) is standard but the brioche bun takes it over the top. Also the eggs are cooked perfectly which you would expect considering the word "egg" is in the name. Best BEC sandwich you will ever have. The Fairfax was again on that amazing brioche bun with soft scrambled eggs and chives, cheddar cheese, caramelized onions and sriracha mayo. I love a spot that can get soft scrambled eggs right. This meatless sandwich is perfect all around. And that brioche bun, wait did I say that already... The cheeseburger comes with ground angus beef, cage-free over medium egg, caramelized onions, bread and butter pickles, cheddar cheese, and dijonnaise in a warm brioche bun. I got the egg over hard and it was still amazing. I should have asked for bacon as an extra to take this 5 star sandwich over the top. Burger was cooked perfectly and the flavors that pop in your mouth will have you wanting more. I could have eaten another, not because it wasn't enough, because it was so good. I would go back here over and over again because it was so great. If you are downtown LA and want a breakfast sandwich, go to Egg Slut and pay homage to your taste buds, your stomach...
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