We went to this location on a Thursday night. A woman who I presume was the manager took my name down and told us it would be a 20 minute wait for our party of 4, so we sat on the chairs in the front to wait. More than 20 minutes passed by, and we noticed that a customer who also had others with him was seated before us after complaining to the manager about the wait. We asked the manager about our table, and she tried taking our name down again as she clearly forgot about us until we said we had already been waiting. The manager rushed to finally seat us.
The table we were sat at was uncomfortable because the booth was a bit tight due to the proximity of the table to the seats, and the table still had crumbs on it. I let the staff know and a man came by shortly after and wiped everything down. One of the glasses we were given was also clearly dirty.
I would also suggest bringing a light jacket if you get cold easily as it’s pretty chilly in there.
Our waiter, Kenia, was the best part of our visit. She made very good recommendations and was very attentive. She was also very friendly! We felt like we didn’t have to wait long for refills because she was constantly checking on us. I know I’m giving the service 2 stars, but the 2 stars are ONLY because Kenia was so great.
Nothing to say about the food because it was standard CPK fare. I just wouldn’t recommend going to this specific location because it seemed very disorganized there aside...
Read moreOrdered the shrimp and it was horrible, shrimp over cooked and pasta under cooked and cold. My girlfriends chicken was over cooked and over salted, the potato soup came with its own skin. Staff was careless and did nothing, the place was dirty, and worst of all it was not even busy, horrible place and an embarrassment to the chain . Corp needs to hire a new staff that has a desire to serve good food done right. Just pass on by this dive of a food establishment, there are many others on the block. Very bad form this place really needs new management! I would give it negative stars if I could. Oh and by the time we got back to our hotel my kids had upset stomachs, they had a pizza. Must be since a didn’t see the LA county “A” in the front of the establishment, maybe there is something really wrong...
Read moreMy wife and I grabbed lunch here today. She was getting her face cleaning across the street, so I came here first and sat at the bar until she joined me. They were not busy at all so I was able to be seated right away and watch the reply of the NBA finals. I got a coke and the waitress got me some bread while I waited for her. When my wife came, we got seated in a booth. My wife got her Salmon on a plank and I got their Dynamite Shrimp. It did take a little while for our food to come out but it was a problem. I thought the Dynamite Shrimp was okay but I wouldn't order it again. My wife loved her Salmon dish. The customer service we received here today was great. There also free parking in the back of the plaza the restrauant is in, they'll validate your parking...
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