Incredibly confused staff, all together not very productive. Walking in to pick up an order that they can't find even though the order is on my screen clearly displayed and paid for, I asked them to just make it and I'll take it. They insisted I call the customer as though what am I going to do by worrying the customer about something they've already paid for? Makes no sense this is the store's responsibility! They didn't want to make a one item drink because they can't see it on their own screen. Wasted my time haggling until they got the order on which case i was already walking out with both of my fingers doing the thumbs up. Also, super convenient that the restroom is not working for people who hustle outside all day, just from an adorable little sign that says sorry out of service, when clearly their employees don't hold their bathroom in there all day. I'll avoid delivering from this place, please understand that when drivers are waiting that's their time and money. It's not fair for you to cost someone...
Ā Ā Ā Read moreIām here for the soft opening. My friends and I have been waiting for so long for Ding Tea to come to Eagle Rock. We have frequented Ding Tea in other locations and drove for it because it was worth the drive. Now our journey has shortened! This week they are soft opening with limited options but they will be fully operating by March 27, 2021. Their hours until the 27th are 11am-8pm and the after the 27th it will be 11am-9pm.
The acoustics are not great so itās really hard to hear through the masks and the sneeze guard and the blending and loud patrons. The employees can use a mask or maybe put some sound absorbing things up in the wall. This location always had that problem with other businesses and the added elements of covid...
Ā Ā Ā Read moreI like this location because it's one of the few places in this neighborhood open late at night. I came here with my girlfriend and we got the Hokkaido oolong milk tea and the Kiwi Aloe Vera. I really enjoy fruity desserts so the Kiwi drink really hit the spot for me. The aloe vera topping is also a healthier alternative to boba, which is a plus. The Hokkaido drink was just average for me. It tasted more like a really sweet caramel milk tea, which was fine since I have a sweet tooth, but a small part of me felt mislead. There's plenty of street/metered parking around the block and they have two...
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