Mendocino Farms — Restaurant in Los Angeles

Truly a masterclass in delivering top notch customer service. Though it can get busy during lunch hours, the team there truly does their best in getting your food in a timely manner. Sure, the wait can be long but with food so good, it’s definitely worth the wait. That Not So Fried sandwich…chef’s kiss! In terms of salad, it used to be the Avocado Quinoa Salad that I liked, but right now, the honor goes to the Baja Green Goddess. The food servers there are dedicated to making each experience as memorable as possible. One such worker I would like to highlight is Brenda. Even though my food was taking long, she assured me that my food would be finished soon and even offered a free meal discount, but I politely refused. Another case of a server being friendly was with Nancy and Bianca. They took mine and my friend’s order when no one was at register. Bianca was very pleasant in helping my friend navigate the menu while Nancy, remembering that I was a frequent customer made me, what they call like “Fan of the Day” or something. She even rung like a cowbell in celebration. Though it was a little embarrassing it was kinda fun and I appreciated Nancy (and Bianca) even more. I came in one night as well, just after work, and I was really having a blast with this other customer, a manager named Cameron, and a very young employee with red hair (Lily, I think that was on her name tag). Anyway, we were laughing and just having a blast as that one customer was cracking jokes with Cameron and Lily. They offered both of us a chocolate chip cookie on the house which was really sweet of them. But perhaps the most memorable one has to be with this other employee. Can’t quite remember her name. However she wore a plaid shirt and a hat (she stood out in terms of dress from the others, so I assumed she was like a manager or someone of importance). Anyways, she was really helpful in making sure my order was being done. I could even overhear her telling the kitchen staff to rush my order. Truly an above and beyond kind of employee. I think her name was Sandra (edit: it definitely was). All in all, this is by far my favorite Mendocino Farms location. The place is huge, clean, and everyone’s so friendly! They even have a shuffle board. Never have I seen a Mendo location with its own shuffle board! Definitely played a few rounds there while waiting. I will definitely recommend to all my friends to come...

I will divide my review in a few sections. First, I dont feel the food is to rave about, it's good and tastes fresh but I feel like I could make it just the same at home. Second, don't bother ordering over the phone or online during or before 12pm during the week, it's impossible to get your order in. They physically take the phone off the hook to prevent it from ringing and the website says something along the lines of, "...cannot take your order now due to high volume...". Like I mentioned- impossible, so you're forced to wait in line to order. Finally, when you do go there you'll see how HARD the employees work to keep up with all the orders they do get. I just hope they're being paid enough for the pressure. Overall, I gave them 4 stars because they're...

Mendocino Farms always has high quality food and this time it did not disappoint! I wanted to particularly write a review because of the exceptional service that was provided by Don and Yosef. We were dining here as part of a work event meeting quite a few clients for lunches. Don organized the Mendo team and helped us get over 12 orders to be placed and brought out at different times over a 4 hour period. He did this with absolutely no problems throughout the experience.

I think the staff is absolutely wonderful and I look forward to when we may be able to host another event with Don, Yosef, and the team. If anyone is considering bringing clients here, know the staff is fully capable of making it a...