Well apparently, they need new management or some type of organization here at this place, especially during the busiest hours. Customers should not have to be humiliated after placing an order and the clerk completely forgetting to retrieve the order. Only after I had repeated it to her a few times did she looked surprised and said to me.. "Oh, yes. I remember that one".
Are you kidding me? Is this a joke or something? You completely forgot my order after you stood there and watched me pay with a credit card. The amt was $21 and some change. And you did not even offer to give me a receipt afterwards. Very poor management with no organization at all. Please get it together...
Read moreLovin' the vibes especially being able to sit outdoor by the park! I bet most visitors are people working nearby as it's literally located in between the office building around Century City.
Have been wanting to go there but super hard to find a chance given they only open on weekdays, and YES finally made it last Friday.
Per the barista's reco, going with their Cloud Latte, which was basically their version of latte with house-made cream top. More on the creamy side, but coffee was pretty decent. I did prefer it to be sweeter but I ended up just adding bit of...
Read moreI really liked hidden-treasure-like location in downtown LA, but I also love this new location at CAA building which has already become a landmark in LA. As a current Oregonian, I appreciated them using the Heart Coffee Beans from Portland, which can hardly be found in So Cal, in their humble yet ambitious beginning. But I like the current beans even more that they roast themselves now. They are really high quality beans. Love their signature cloud menus as well. This place is magical that makes you feel like you're in a...
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