Panera Bread — Restaurant in Los Angeles

I've been to a handful of Panera breads while living in the valley and I have to say it's a decent Panera bread the staff are friendly and it's clean. Food is serve at a average speed but that's because there's only one server which is really bad. One server??? For dozens of people, really?!? I'm a usual there and I always see one female server on the floor. And Panera is always packed NONE of this it's empty. It's always packed in the morning, afternoon, and at nights. Oh, not to mention that there's always two managers on duty from what I know of and I never see them on the floor helping out. But, I do have to say the line does a good job with the food being always presented beautifully and it doesn't look like they just threw it on the plate for the hell of it. Cashiers is another problem, there's only one or two people on the registers and there's five registers and there's a line of five people or more especially on the usual lunch rush. Like really are you seriously under staffed that you can't add more servers or cashiers. You have people waiting in line and at the tables MANAGE BETTER YOU SO CALLED MANAGERS!!!!! I do see a lot of people in the kitchen which is a good thing food is preped faster and very well done but what's the whole point of that if there's only one server. Bathrooms are very clean, there's no graffiti on the walls or stalls and it's been opened for almost two months, usually a regular Starbucks would be full of stickers and gang insignias on the wall and ceiling. Another, issue I have and I have no problem with younger generations coming eat and enjoying there food there but when the neighboring high school students comes there it makes me not want to eat there any more and here are some of the reasons why, first of all they take off their shoes and walk around barefooted which is disgusting and no one says anything, these kids are sleeping on the tables and on there friends which is annoying to people who actually want to eat and lastly they are so load it's annoying and frustrating that it just makes me want to leave and go home unhappy. No one says anything to these "young adults" and someone should..... AND FAST!!!!!! In conclusion great cafe, great employees especially the one server who works really hard I've seen her before I think her name starts with a C or J didn't really catch it, bathrooms are clean, tables are clean, managers really need to get it together because the place is falling apart from the inside out, the line does a beautiful job and I will be going back but hopefully I see this cafe to really fix it's flaws and become a five star worth cafe. It's only been open for two months I understand but you can't go easy just cause of that reason, you must solve problems immediately in order to avoid future and even...

Young girl halping me at the counter was very friendly & patient. I don't usually do reviews but I was SO Upset, and feeling very ripped off by the low quality sandwich I received. It's just disgusting how a large company like this can ripoff consumers. We all know how expensive things are nowadays. Even at today's prices you'd think for a $10.00 sandwich I would if at least gotten 1 oz. of meat on a dipper sandwich, but I don't even think the amount of meat on my sandwich weighed an ounce. It was so sparce when I opened the bun up, some of the inside didn't even have meat spread out on it. The only reason I didn't just go back & get a refund was because I paid cash and I asked the cashier for a receipt, however there wasn't one in the bag when I got home. Plus by the time I would have gotten back there they would if been closed. So basically, with taxes, I spent close to $12. for a very expensive piece of focaccia bread! Wish I was able to...

The food is very delicious however... today when my mom went the employees had a lot of miscommunication with the order and were very rude about it. So here’s what happened, there were 3 baguettes left, my mom payed for one and even got the receipt for it. As they were cutting it up they forgot about it and sold the remaining bread to a man. When my mom asked where her order was they said she never ordered. The literal same person who was at the front that made the order said that. So they called the manager and everything was resolved however. None of them even bothered to apologize blaming each other for the miscommunication. It was very stressful and rude.

Not to mention yesterday when my dad went they got my order number and name wrong. It took like 15 min for them to figure it out and they never apologized. The communication is terrible and lacking...