Popeyes Louisiana Kitchen — Restaurant in Los Angeles

I'm picking up dinner on a Sunday for the family, 4 big people. My last experience with KFC really left a sour feeling.. so I won't be doing them again any time soon.

So we decided to give the local Popeye's a shot and we were delighted. I walked into a clean well organized place, was met by two wonderful ladies who couldn't wait to assist, one helped me choose the best deals while the other assisted cheerfully. They were quite the sales people too.. offering all he goodies that I had no idea were there, I had to decline the goodies but I did get a great deal on a 11 piece family meal with extra fixins'. My items were carefully packed, all the condiments were added to the bags, and the happy faces took me.. was a pleasurable experience.

At home we dug straight in, the Taters, Cole slaw, and Biscuits were excellent, quite a difference from the KFC.. I was expecting different and I got it. Oh, btw I did get the spicy recipe.. I just love my spices. The chicken was very good.. again very different than the KFC. My white meat was a bit dry, I like my beasts plump and juicy, but the flavor was amazing.

Overall I highly recommend this Popeye's and I'll definitely be going back. Their just a bit east of Laurel Canyon, give 'em a try and say Hi to those sweet ladies for me while...

Hey Popeyes, so does this location train their employees to lie to customers?

I will admit, I did not have any issues with the quality of the food. However, your customer service is another story. I went to the drive thru and when I was getting my food from the drive thru window, I asked the lady at the window if I could get blackened ranch and honey. She told me there was already blackened ranch in the bag. I found this a little odd because I didn't ask for it prior to reaching the window. But I took her word, so I waited for her to get the honey. She just stood there and stared at me, so i ask for honey again and she tells me that that's also in the bag. My bag was taped closed and i didn't want to hold up the long line so i took her word on that too. Once I got back to work and sat down to enjoy my meal there was no ranch or honey.

And it's not the fact that I didn't get these condiments, it's that your employee lied straight to my face because she was too lazy to take an extra 5 seconds to grab...

I normally enjoy Popeyes because of my son as he really likes their chicken, but today was probably the worst experience ever. We ordered off the screen like normal and after almost 20 minutes of waiting, we still didn't get it order. When I finally went to the counter, the lady who helped said she didn't see order so she had someone get started on it. When it was finally ready, and I saw that c she almost gave our food to a different customer. If it wasn't for a lady that saw me talking to her originally and pointed me out to get, or food would have been gone. After I had given my son or did, I had gone back up to the counter to ask for assistance, I called out to 3 different employees and was ignored. I finally had to yell out loud to get someone's attention and the girl who ignored me originally said, "Sorry, we're a little busy. Never again will I give this...