So I just got off a over night fishing trip in long Beach. Im from Santa Barbara so I have 130 mile drive ahead of me so I wanted Starbucks.....my favorite HOT drink, CARAMEL MAC. WITH XXX CARAMEL DRIZZLE. SO I GIVE MY ORDER, 5 min. Later im still waiting, a Asia couple come ,order and the Asian worker got right on their drinks and they left. I went to him and asked how the last customers got their drink I watched you make before me I ordered 5 min. Ago?? He said I will get get it.very un professional. Literally 2 min Later maybe less he slides me a drink.......i take a sip.......taststes like hot water with cream... I was so upset that I was treated this way . I luv Starbucks. And no apologies nothing,it was crazy, now im mad driving 3 hours to Santa...
Read morebad service if I could give it 0 stars I would I asked for a venti strawberry açaí lemonade no inclusions extra ice I received my drink and it didn’t have no lemonade. I proceeded to ask the cashier and I let her know it didn’t taste like lemonade the barista said he added lemonade but the taste and color said other wise they proceed to stand and stare at me instead of fixing the problem I then ordered a strawberry açaí lemonade no ice extra inclusions I don’t know if the cashier was trying to be funny adding way to much lemonade when I didn’t ask for it could definitely improve customer and barista skills definitely won’t be...
Read moreCame in to buy a Starbucks cup and asked for a venti cup of water. Paid for my cup and was told to wait for my water even with no one in there. Waited almost 10 minutes for a venti cup of water and when I approached the lady she had attitude. She proceeded to clean up and points to the beverage pick up counter and says "that's where you pick up drinks ..it'll be there when it's ready." One of the workers heard me speaking up to her and he immediately and kindly gave me a venti water. I spent $20 for a Starbucks cup. It's not like I walked in and didn't buy anything. She had terrible customer service. Thank goodness for...
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