Starbucks — Restaurant in Los Angeles

I'm chalking up my negative experience to someone being late for their shift and I just had to be the victim for it. Was rushed because the young lady felt rushed behind the counter, then served an incomplete drink, reluctantly went back for a correction and my patience ran thin. Left with a drink i didn't want and took the L for it.

I'm a great tipper but didn't get an opportunity to do so today... so I'll leave this tip:

Take a deep breath, don't rush, "haste makes waste", treat each customer the same and take your time. Dont take things out in your paying customers. Save that for your boss and coworkers.

Also, to the late team member, dont leave your coworkers hanging, get to work on time or everyone pays for it in the end.

Very...

The old lady at the register is the worst! Literally interrupted me 30 times as I’m reading the order off my phone. Kept asking me “what are you looking at?” I’m looking at my phone to order coffee for my family on Christmas lady!!!! Still didn’t get my order right. Then the girl making the drinks had an attitude bc I said the order was wrong. They gave me a hot drink when I ordered an iced coffee. They did not make my drink correctly even after that and with an attitude just said “we don’t have all the ingredients “. So when the old lady interrupted me a 100 times could not tell me they didn’t have the right ingredients to make the drink I ordered properly. This is the ghetto version of Starbucks. Don’t go...

Dont come to this place. Very bad customer service. Especially the old lady. I placed mobile order, then came to pick up. She let me wait like 15mins then told me their machine broken. Asked me to go to the cashier shot in Ralp (another very rude girl as well) to get your money back. She didnt care about what happened. Worst place of Starbuck ever. I were rush to get back to work too. Thats why i did...