The Cowboy Palace Saloon — Restaurant in Los Angeles

We came here for the country line dancing lessons. The instructor was 20 minutes late and it felt completely catered to very experienced local dancers. Most songs just played and you were expected to pick it up as they went. Once every 20 minutes they would run through a dance ONE TIME real quick and then do it to a full song, no chance to actually learn anything. We had to really push them to slow down. Other members of the class were literally mocking us saying “they won’t get it”. One gal was really nice trying to help us, she should have been the paid instructor. The other newbies just gave up and sat down. We tried so hard to lean in and have fun and learn something but eventually we left to try to salvage our night elsewhere. I even overheard a local complaining to the manager about how bad things had gotten. The manager replied there was “nothing she could do”.

Drinks were the level of a bad dive bar and there was no food.

When we asked for a refund for the class or for some drinks to be comped the bartender (manager) was argumentative and rude. I tried so hard to be calm and kind and just give some feedback to help, I even tried to walk away multiple times and she just kept continuing to argue and tell me she couldn’t refund me anything because I “stepped on the dance floor”.

I’ve worked in customer service and I would never ever let a group of paying customers leave upset when there were easy and affordable things I could do to make them feel heard.

0 out of 10 would not recommend this place.

(The fact that they responded to this review ignoring the majority of what I said and telling us there are beginners classes we could come take just highlights the problem that they aren’t listening. THIS class wasnt listed as intermediate, in fact no level was listed so you could reasonably assume it would be pretty focused on TEACHING. It wasn’t, 2-3 songs would play for the intermediate dancers to dance without any instruction between them, clearly this is focused on experience dancers which is fine but if it’s going to be intermediate, just list as such.

Also, why would you think we’d come back when your manager was incredibly rude to us and you’ve done nothing to improve our first...

As a group of friends, we were really excited to try out 'The last real Honky Tonk!' and support a local business. We heard about TCPS and their line dancing 'lessons' from a local. We did have some expectations considering this bar charges $10 a head...for 'classes'. And considering we travel full time and this is one of our newest hobbies we thought 'Hell yeah, let's go have some drinks, have some food, and learn some line dances!' In the past year, we've had an amazing time in other states participating in things like this. Although we've never paid for line dancing lessons in a dive bar...But, hey...when in Rome.

Unfortunately, our experience at this establishment was a bummer. We visited on a Thursday evening in November. Per their website and social media the teaching started at 6PM and they had food available. When we arrived the kitchen was closed and the 'instructor' arrived 20-30 minutes late. We did order two rounds of drinks while we were waiting but felt like we were more of a burden to the bartender/manager every time we asked for service instead of welcomed customers.

When it comes to the dancing...the instructor plays the locals' favorite songs so they can dance most of the night and then squeezes in some 'newbie' songs...that they 'hope are easy enough for us newbies out there, and hopefully, 'they' can keep up'.... yes they said that over the microphone to which a local dancer on the floor responded, 'yeah right, they can't.' It felt very 'mean girl-ish' and we quickly realized maybe this wasn't a fun night to be vulnerable and try something new.

The entire experience felt very cold, uncomfortable, and unwelcoming. Especially because we paid $10 a piece....for what? On top of expensive sub-par watered-down drinks. And no food. If I was a business owner I'd want to do better and not let hundreds of dollars walk out of my door...especially when it could have...

It's really hard giving a negative review because if I had only danced it would be 4; but unfortunately I decided to drink. 0⭐ to the service; 2 bartenders for a Saturday crowd (that also happened to have 2 parties) just was not enough, especially when one of the bartenders was incompetent (couldn't close a tab) and the other was frankly just not a nice person. At first I thought she was just trying her hardest but after 30 mins sitting at the bar trying to close my tab while she closed 6 other people who came after me it became clear that she was hoping I'd give up and leave my card so she could charge more at the end of the night. I want to be clear that I was never rude to her: I was trying to be understanding of the situation she was in, but she decided from the moment I sat down that she didn't like me, and she heavily favored the men around me, proven by the fact that it took one kind gentleman asking her to give me my tab before she brought it. She also ignored & discriminated against one gentleman who did not "fit the scene". He had been waiting longer than me to just get served and (!! I could not hear the conversation !!) when it seemed like he was trying to get her attention to finally get served she immediately started yelling at him about how she had the rest of the bar, he said something back but seemed very calm about it so my assumption was simply that she had served people that came after him (which was true), and she got him kicked out. 4⭐ to the line dancing; if you're going to have a BEGINNER class mixed in with some open dancing, you NEED to have the open dancing be beginner-friendly. I spent $10 to dance 30/60mins and it's just unnecessary. I do plan to come back, I just won't be drinking and I'll try to make a point to have them do more appropriate songs...