First of all, mostly the food they serve taste delicious & this’s one of good places for the Vietnamese who live here, they still can enjoy the familiar homeland flavor,... Nevertheless, the attitude toward the customers, the way they deal with the customers isn’t good (I mean in my case, not all). One time my husband & I stopped by for dinner, I ordered beef spicy noodles soup, I get used to eating little red chilli, when we checked out, just like a common suggestion while waiting that “why didn’t you guys make a red chilli sauce for your restaurant, it’s much spicier than hellapeno”; “the foreigners they prefer hellapeno chilli”, he (cahier - it seems owner’s son) said. Oh yes, I agreed w you... Another day I came, he recognized us, he’s the one who received our orders & I asked for red chilli along w the food, he said “we didn’t have it”, but I know they had bc I ate there many times, they served me w that before, okie, I asked the other then & I got what I needed. What I wanna say here, their business is restaurant & it’s product is the best service they try to give the customers, that’s supposed to be a place I want to bring my family eat there & introduce to friends instead of wondering if I should come back & starting to compare w the others in an area, here’s California, not as the other states have less Asian...
Read moreIt's a great restaurant. Once an Italian restaurant now transformed into a Vietnamese Restaurant. As you enter the restaurant, you get that vibe of what a Vietnamese Restaurant feels like. The decor is very traditional Vietnamese and the music reminds me of all the Vietnamese restaurants that I have dined at. However what strikes me most is the decor, the furniture, the lighting, and the space of this restaurant. Most Vietnamese restaurants are quite dull looking and looks very boring. However, when you are at pho saigon 1, it does feel vibrant here. Now, on to the food.. the pho is definitely the best here. Most people love and order half a chicken. For us who love pho, the pho with filet mignon is a popular amongst frequent customers like my mom. I usually order pho with beef ball, tendon, tripe, and beef. I also enjoy the rice vermicelli noodles with vegetables beef and shrimp. Surprisingly also Vietnamese rice porridge is better than Chinese rice porridge. When you are here at Pho Saigon 1, it's best to first get the pho, then work your way though out the menu and try different things. This is my place...
Read moreIt is rare for me to find a restaurant that would let you used the restroom without purchasing anything. I had a family emergency. It was cold and windy, I only had a banana and water all day and it was later in the evening around 6pm. The employees did not give my mother and I a hard time, they welcomed us in, knowing we only wanted to use the restroom. Realizing how hungry we were, we end up ordering food to go. The employees did not know our personal business. But they were so kind, their customer service was excellent, they were so polite to us and we did not originally come to eat! I had to write a review. They may not understand their kindness went a long way while we were under shock and distress. The way they treated us eased our minds in this unpleasant time. I did love the food by the way and we ordered coffee. Next day we purchased more coffee. I call that over and beyond excellent customer service! Ordered: Chicken Dumplings, Rice, 2 orders of Fries, and Coffee and they gave us 2 Complimentary Water. Next Day we...
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