I been dinning at this place for 3 years. But this week i was very disappointed at the bad customer service I received from the staff (NUI) My waitress was no where to be found. So i had to remove the plates from my table so my family can enjoy the dinner. We ask for water and no one was serving us. We where the only family in the establishment. Well after 15 minutes of waiting she came back with the tab and in the tab she added a 18% of Gratuity i told her that i felt that i did not get good service during our dinner why should i give a gratuity for bad service. Her respond was that she was taken care of her child in the back. I was very surprise at her respond. At the end She did not remove that 18% i will never return to this location. Bad serviced and the food was not like before. If you have dine in at this location you will see the baby walking around the restaurant following his/her mother the waiters. thats not safe for a child to...
Read moreProbably my favorite Thai restaurant - overall - in L.A. There are a few better ones (but at much, much higher prices, and much less convenient).
Tree House Thai:
~ is always consistent (I prefer restaurants where I know what I'm getting, and never have to be disappointed or surprised),
~ has a large selection (which includes not even one single dish I would hesitate to recommend),
~ always has the right attitude (super customer-friendly and appreciative),
~ and is truly low-priced, especially for the quality.
I have frequently ordered delivery, as well as pick-up, and I don't think they've ever gotten anything wrong or left anything out (for take-out from anywhere, that's pretty much a miracle).
I have spent a lot of time in Thailand, and it's truly impossible to get a bad meal anywhere in that country. Tree House Thai is my own little bit of Thailand cuisine, right down the road.
Thanks THT! ...
Read moreWent to Tree House Thai with seven people. The place was pretty empty at Sunday 7pm. The food was good, the steamed fish with chili lime sauce was excellent. I'd give the food 4 stars. BUT the service was horrible. The waitress was dutiful but abrupt and not caring. Maybe she was tired and overworked. Also be very careful with the dishes that come on a burner as the flame on the device they use is impossible to put out at the table. They use a device that literally burns oil uncontrollably in a metal cup. The flame on our table was so huge it was boiling super rapidly the soup. We had to call out loudly for the waitress to return and she said the flame couldn't be reduced and took the whole thing back to the kitchen to be put out. I don't think the fire department would like this device. Luckily no one got hurt. The restaurant should change to safer burners if they want a flame at the table. And focus on...
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