Yoshinoya Sylmar — Restaurant in Los Angeles

This was my husband and I’s 1st time eating at this fast food franchise. My biggest complaint was the meat quality and quantity on the steak bowl. The meat was tough to chew and I had to spit out most of it. At one point, my teeth clenched on a piece of bone which hurt my tooth. The cashier was out of it. Over charged us a drink and forgot our dipping sauces, Plasticware and napkins. This food was far from fast... about 15 mins. Not to mention, the cheap hard and noisy chairs! Next time we will spend our $25.00 at Taco Bell..on a positive note, the rice was perfect, they played cool music from the 80’s and the lightning had a...

The food has always been good and fast, however; The person doing the hiring for customer service doesn't know the meaning of the word! This place has the worst customer service I've seen (Even for Sylmar). When you have some prick with eye make up working the register who thinks it's funny to switch the customers orders it means it's time for new management. After seeing him do it to two people ahead of me and laughing along with a co-worker I noticed my order wasn't complete, after telling him so he replied "no it's all in there " Lying to my face and smiling! He's lucky I didn't take that nose ring and...

True story... I once drove a Maserati to this Yoshinoya location and a lot of heads turned to see who in the world would drive such a nice car to this restaurant. The truth is, I flew into Burbank and got my rental car upgraded, but all I wanted that afternoon was a delicious lunch and Yoshinoya fit the bill! Loved the friendly service, quick & tasty meal, and of course, the cleanliness at this location. Too bad there's no drive-thru, but it was a convenient stop off the 5 freeway. Look forward to next time, though I doubt I'll be rolling in a Maserati again. 😏 If you like this review, I'll post the Maserati...