Olive Garden Italian Restaurant — Restaurant in Louisville

It took 2.5 hours for 8 adults and 1 child to eat dinner here for a birthday (without dessert). We went from 2 servers to 1 (who seemed very new). 3 attempts to bring out enough waters, after waiting 30 min for a drink my friend had to go and order it straight from the bar. They were not busy but the food took a long time- it tasted fine though. There wasnt much room for the dishes since nothing was cleared from the table. After waiting about 40 minutes for the checks to be separated (which we asked for in the beginning from the server that left after taking orders) a manager finally came to the talble to let us know he was sorry the experience wasnt 'olive garden standard' before walking away offering NO assistance to his server who was clearly struggling. Everyone paid and as we were leaving they informed us that one bill was left. It seemed to be an assortment of missed things from the other bills. After accusing my friend of dining and dashing (the person who had the drinks on the missed bill) they yelled that i must find her but got upset when I went to find her telling me I cant leave. She came back in to pay (although she paid the bill she was given thinking maybe the manager comped her drinks) and 5 or 6 people working there were standing in a circle talking about the 'theif that dined and dashed', fingers pointed at the person who was actively paying for whatever was missed. It was a nightmare. My group would never purposely miss a bill as everyone paid what they were given. It honestly ruined our night, it didnt need to take that long, be that complicated and she certainly didn't deserve to be accused of something that wasnt her fault. If you are looking for average food and feeling like you are on an episode of punked this would be a great...

No stars bcause it was not worth one. We have been OG fans for many years but this was by far the worst food we have had and it was expensive for was was provided. I placed an order for 2 meals, small appetizer and two drinks which totaled over $50.00. The salads that came with the meals had the majority of the core of the lettuce head, inedible! The shrimp scampi was dry...almost dry there was a little sauce in the middle, the lasagna was cool in the center and the Alfredo sauce for the appetizer was minimal to say the least. I ordered a half dozen unbaked bread sticks, and the breadsticks that came with the meals and appetizer to be baked. The unbaked breadsticks were baked to the point of being over baked as were the other breadsticks. And, I ordered 2 Bellinie Teas. I asked the person who took the order (who was kind) if the drinks were large (bc they cost over $3.00) and I was told "yes". When they were brought to me they were only 16oz ups...that is not large. We only live 10 min from OG and I was there to pick up the order early..so things did not sit around to get hard or cool. The summary was: the salad and breadsticks were thrown away. The seafood from the scampi was given to the dog bc of how bad it was and the lasagna had to be heated in the microwave...basically I paid $50.00 for 2 glasses of flavored tea! Very sad OG! Very...

We went into Olive Garden on Father’s Day. Everything was completely fine until we seated and we met our waiter. Her name was apparently Alexis she greeted us and everything was fine. We ordered and she came to our table few times to make sure we were doing fine. It seems like we were neglected because she kept going to the other tables more than ours which wasn’t a problem at all. The problem was she had a rude attitude towards us versus the tables with a lighter skin tone. Idk if she wasn’t happy with our skin color or having a bad day. We usually always split an entrée and get Salad with it, but she told us that she would have to charge us two salads since we are only got one entrée which has never happened to us before, but it was fine. We didn’t complain. The problem was after I paid without saying anything or without asking for it she came to our table with two boxes we needed an extra box so we asked her , she took 15 minutes to get a to go box and then she was being rude about it. She didn’t say anything and then the plate that I was supposed to put in my to go box she took it away from our table. She also slammed the plates together and left with an attitude. She directly didn’t say anything to us, but her vibe and the way she served made us feel...