The restaurant was clean and customer service was okay. I have a few complaints though and hopefully what I say can help you guys improve.
Firstly, when I came in I realized it wasn't very packed even though it was rush hour lunch time. I can figure a few reasons as to why this is.
For $10-$12 there is hardly any meat or noodles. In other Vietnamese restaurants you can get better quality beef and a lot bigger portions for $5-$8. It's very overpriced for the amount paid, there should be way bigger portions. The beef quality was below average for the price being paid for it.
The soup base has too much salt in it, unnecessarily needed. Many Americanized Asian restaurants think that more salt added to the food will appeal to Americans more, but in most cases adding too much salt will be too overpowering.
I think for the price we are paying we should get bigger portions and you guys should cut back on the salt. There's too many Viet restaurants to compete to you guys that do those things already.
If you are going to keep the price at $10-$12 you definitely should give more meat and noodles and improve the beef quality.
But if not, I'd advise you to lower the price, because there is much other competition that is just as good if not better for a cheaper price.
I would love to see you guys succeed with this business and hopefully my words could give some constructive criticism to help...
Read moreHaving lived on both coasts, in close proximity to an assortment of Asian cuisines, including Vietnamese, I'd have to say this is still one of the best Vietnamese restaurants I've ever been to. The owner is fantastic. He is also the head chef. I think he might even be the only chef. He boasts that there is no freezer in the restaurant because everything is fresh. It tastes like that is true. I'm not even a big fan of Pho, but his broth was perfect; it had the flavor of a whole chicken, not just some mangy bones. The Mi Xao noodles are in perfect balance with the sauce, veggies, and meats contained -- it was like noodle candy, so sweet and tasty. I haven't eaten everything on the menu yet, but I might actually try everything at this place. The gateway to new cuisine and new dishes is a chef you trust. Tuan is that sorta chef. Go and go often. Louisville does not want to lose this...
Read moreThe food was delicious I love the Highlands the food was nicely priced you got a pretty good size quantity of food for the price you pay the bathroom is clean the restaurant was clean staff were friendly I had a nice time I love the food I am definitely going to be back I'm definitely going to tell my friends and family about this restaurant I'm definitely going to give you this restaurants more business in the future I love the area that this restaurant is in the highlands is a nice area there's a lot of stuff to do a lot of bars a lot of clubs a lot of restaurants so if you're looking for a nice time I suggest you get to the highlands and I suggest you try this restaurant you won't regret it the street bardstown road is kind of busy but there is a parking lot it's a small parking lot but there is a place to park on the side of...
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