Wendy's — Restaurant in Lowell

So bad. I would give it 0 stars if I could. Missing items, no change, kept my money, failure at taking orders, and rude.

Basically I was the only one at Wendy's at the time. I just got out of work and wanted a snack so I headed to Wendy's. While ordering, the employees failed to understand me countless times getting my order wrong for a few minutes until finally getting it right. Then once I pulled up I was asked to pull to the side where I waited for about 5-10 minutes give or take. The cashier came out to get the cost of the food and returned back inside. Then another employee came out to give me order and I asked for my change back and sweet and sour. I only got the sauce but never my change back. Failed 2 attempts to get my change back and I was also missing fries from my order. I come here all the time too and they always get something wrong, so I'm officially doing a review.

Horrible place. I don't recommend if you want to...

Ordered from drive-through at 10:25am. Breakfast menu on the screen which I hadn’t seen before. “Number two” a croissant, I ordered. It looked pretty good, “and a large hot coffee”. Waited in the drive through line quite a while, got to the feed window, received a two hour old cold medium coffee. “Last coffee we served was about 8:30” My cup had been poured from that pot. Then I was given a bag of chicken nuggets and fries! I guess that was because, by now, their breakfast hours were over. Funny how they’ll gladly serve breakfast’s coffee even if it’s from a pot that turned off two hours prior, but if I order breakfast and they have me wait until lunch menu’s on, I get a surprise meal! Well, at least, they gave me a large hot coffee later. But no sugar, “‘coz she said she already gave that to you”. And I had already put it into the cold medium one. ‘Coz I had trusted they’d give me what I’d asked for. Lesson learned; don’t trust...

When I walked inside the restaurant no one greeted me,I placed my order with an employee he was not friendly at all in fact non of the employees were,they all looked at me like I was from another planet not one single smile or hi!! When I got my food the fries were cold and soggy I asked the manager if I could get another fries and I explained why and what he did was take mine put them back and gave me another one that was also cold and soggy so when another employee walked by I asked her to threw them out....so never got to eat my fries.And I was also missing a 6pc nugget that a had for free and when I asked the employee who took my order he questioned me like I was lying. Most definitely will not be back here!!! Everyone here starting with the manager needs training on how to work here,and I say this because I'm a manager at a fast food restaurant as well. This restaurant has very poor and...