Outback Steakhouse — Restaurant in Lufkin

We stopped to eat after traveling all day. Giving it was Friday and there was graduations even though it was late night. We sat down about 9:30 the bloomin onion was burnt to a crisp then my bone in ribeye was way over cooked so I said something to our server. Giving now I am starving from driving all day so I kept eating on this meal. My wife had steak n chicken the steak tasted funny so she didn’t finish it and the asparagus was not eatable. Meanwhile the manager never came to our table. I saw him greeting customers and walking back and forth from the kitchen to the hostess. We are sitting in the bar area he walks through the bar to get to the kitchen. Our waitress talks to him several times but he chooses not to address my unsatisfactory food and doesn’t even take the time to see if we would like anything else. Nope nothing we pay full price for the horrible food and start to leave our waitress try’s very hard to apologize and offers us a free bloomin onion for our next visit. I’ve actually stopped at this restaurant passing through several times over the years and couldn’t believe how unprofessional this manager was. He was more concerned about greeting people he knew then taking care of patrons he didn’t. I will never eat here again. If you are not from lufkin pass on this...

We went to outback in Lufkin for my sister in laws birthday celebration and Madison was our server. She was AWESOME! Very personable and always had our refills coming! We had a party of about 15 and when I say we were well taken care of, WE WERE WELL TAKEN CARE OF! Even management was amazing! As soon as we got there they sat us down, we did call ahead but they had our table ready, management greeted us, Madison came over right away and it was overall a great experience! They came and sang happy birthday to my sister in law and made us feel very welcome! We’ve gone to other restaurants(Ralph & Kacoos, Cheddars, Olive Garden etc etc) for celebrations and I have to say this is by far the best experience we’ve had! The food was good and cooked to our liking, we didn’t have to wait long and again we were a large party! All in all we will def come back here for our other celebrations! Best experience to this day, really recommend Outback in Lufkin if you are going to celebrate a party, birthday, anniversary or whatever occasion! Even dinner. Go, you won’t be...

We arrived at 6:45p on a Wednesday night. Was surprised it wasn't very busy. Seated immediately. Ordered our wine. Server Morgan was exceptional. We ordered the 8 oz Victoria Filet with loaded baked potato and ceasar salad. We had a few slices of the brown bread and the meal arrived. Cooked perfectly, potatoes had just the right amount of toppings. Completed the meal with a giant slice of carrot cake. Was more expensive than the last time I ate at Outback. This was my first visit to this location. It was exceptionally good. I'm strict about cleanliness and it was very clean. Morgan was attentive with just the right timing for everything. Not too much attention but perfect. Will definitely return and ask for her section.

Update: 2/11/24, went for Valentines dinner. Tried the new FILET "Sheila". It was excellent never had flavors mixed like that. I wonder where to get the carrot strings. Fantastic. Alex the waiter was exceptional. Informed, polite and there when we needed him! Hope he is there on our...