Just left this place and I am livid! I was with a party of (3) and from the moment we walked in..all eyes were on us. We were seated in the farthest corner (to avoid us skipping out on the bill we think)..where they literally had a construction crew working on the ceiling panels..Then we were ignored by our server,while we anxiously watched her entertain other customers directly seated behind us,and throughout our area. We were then treated like circus meat,watched by all the other servers for some strange reason as they all passed us by..with no sign of hospitality in sight. Btw..did I mention we are black?? Because apparently, this was the sole reason for our treatment. After being ignored our entire meal..and watching our server yet again tending to other non-black customers,we decided to ask for the check..after being watched by several more staff we decided to ask to speak with management. We were then greeted by a woman,(couldn't tell if she was the Mgr or the cook). She proceeded to attempt to understand our complaint,to which she assured us we would be seated elsewhere in the future..and that they go according to sections..because apparently, we were purposely seated in the "do not serve" section..aka Black skin criminal stereotype section.. We received the check..paid,then bounced! But let me this is unacceptable! The security guard was the only person who went out of their way to assist us with parking..unsolicited,helpful assistance before we even walked in the door. Too bad they ruined the experience...
Ā Ā Ā Read moreThis place is horrible Manger named āReneā is so rude and unprofessional I had called in to the store to verify if I could pick up a replacement order due to missing items and my food being cold the manger I spoke to the night that I had order my food was understandable and had told me to pass by anytime and Iāll be able to pick up my replacement order due to the missing items when I called in and spoke to Rene about my replacement order he was so rude and unprofessional first he didnāt even asked for my name when I had told him the manger that I had spoke to had told me she was leaving my name in the office on top of that he kept on hanging up the store phone heāll pick up and click I had asked for corporate number but RENE said he was to busy to look for it I kept calling back to the store he kept on answering but he wouldnāt say anything on the phone as a tired customer I expect to be in and out my order was simple I decided to drive to this location because Rene wasnāt giving me corporate number threw the phone I even tried calling from another phone but they weren't answering at all I got to this location and RENE end up giving me HR number if I was able to give 0 stars I would I really hope corporate could...
Ā Ā Ā Read moreThe first thing I noticed walking in here is that the place is sweltering hot. No A/C? Why? Then there were lots of people waiting to be seated, no big deal it was a Sunday around noon that's understandable. The biggest problem was the service. Took forever to get basic things like water, napkins and salt. Had to flag down the waitress because she never once stopped at my table to see if I needed anything. Then she would leave for so long that I wondered if shed forgotten. I wondered if it was just me being ignored but when I looked up there were no waitresses at ANY of the tables. Lots of kids screaming which I actually didn't mind because I like kids but it's not for everyone. There are waves of heat radiating from somewhere in the restaurant every few seconds and I can't even drink water because my glass has been empty for 20 minutes. Eggs were good, turkey bacon was good though very undercooked. Pancakes tasted weird. I'm not from here, is poor service just...
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