Mama Luigi's Restaurant & Banquets — Restaurant in Lyons Township

It's about time I wrote a review for this place, as we've been here so many times over the past 12 years or so, and it really is one of our family's top favorite restaurants!

The main reason we keep coming back? The consistently fantastic service! Every single time, we are greeted warmly, with cheerful smiling faces and genuine friendliness, not just politeness. They're not just reciting a script, they seem genuinely pleased to see you and interested in you, and they pay attention to every detail, and time everything just perfectly.

We've gotten to know Kaitlyn now - she always recognizes and greets us warmly, and is so enthusiastic and fun. Even though she wasn't our server last night, she waved at us and said "hi" as she went by! :)

Last night, we had Luca (Luka?) - not sure of the spelling. Such a wonderful friendly young man. We asked him for recommendations from the menu, and he really knew all the dishes well, and could describe to us in detail exactly what to expect. (At some restaurants, the wait staff don't seem to know their own menus that well!) Just like all the other servers, he was very attentive and friendly. At the end of the meal, when I ordered a latte, he apologized that their espresso machine wasn't working, and offered a regular coffee instead. But then, he went above and beyond and came back with something that he had hand made himself! (As he used to be a barista). It was the most delicious latte I think I've ever had! Such a nice gesture!

The other main reason we keep coming back? The consistently excellent food! There's something for everyone it seems - even picky eaters. We feel confident bringing any friend or family member here, as we know we won't be disappointed.

Last night was another fantastic evening here. My daughter and I both had one of the "Entree Specials" - the Blackened Salmon, served over a bed of fettuccine pasta with an amazing cheese sauce. (I don't remember the exact description from the menu, but it was absolutely delicious!) The salmon was juicy and tender, the blackened seasoning was so tasty, and it went so well with the cheesy, garlicky pasta sauce, and the pasta itself was very fresh and had a perfect texture. My daughter and I were "mmmm-ing" and "ahhhh-ing" the whole time!

My son had the Scampi Mary, from the seafood section, and was very happy with it. My husband had the Veal Parmigiana and was very pleased with his choice. (I had a taste of his, and it was delicious too!) Two of our friends (more picky eaters!) simply had pepperoni pizzas, but they were very happy with them too. The soup of the day was tomato-basil - one of my favorite soups, and it was every bit as tasty as I'd hoped! At the end, we had 3 desserts, the carrot cake, the chocolate tartufo and the lemon sorbet - all very different but all very yummy.

Also, we were glad we happened to be there on a Monday this time, so we took advantage of their "half price wine" Monday deal! We ordered a bottle of one of the most expensive red wines on the list (that we wouldn't normally get) - the Bonanza Cabernet Sauvignon - and it really was delicious!

We also always enjoy the fresh crusty bread and bruschetta sauce, olive oil, etc, that they serve at the beginning too. And the jugs of water are regularly refilled.

We've been here for many birthdays, anniversaries & other special occasions, and we often bring out-of-town guests here, when they're staying with us. The combination of the great service, delicious food and warm atmosphere has always been so lovely and satisfying. We sometimes say, "oh let's try somewhere else for a change" but then often end up coming back here, knowing we can rely on this place to be just...

Horrible venue with tons of inconsistencies amongst the staff. We booked the venue for appx 115 people. There is a partition that blocks off one area from the other (in the middle of the dance floor). Because of the size of our party, the manager Irma informed us that the partition would be open to include both areas. This was important as we would’ve never booked if we were only limited to one of the areas.

I’ve visited and called multiple times weeks, days, prior to the event to measure walls for decorating purposes etc.

The day of: our party started at 6pm. When we arrived at 5 pm to decorate, the previous party members were still there (party was said to end at 4 pm). They completely left at 5:30 which only gave us 30 minutes to decorate. While getting things together, an elderly lady that worked there informed me that the partition would not be opened and we are only in the larger area. I expressed my disappointment and told them that this had already been approved by Irma to have both areas include. Once that was settled, it seemed they no longer wanted to work with us.

They would not move serving trays because the servers needed the trays when serving, (not once were these items used by the staff throughout the party). I was planning to put the backdrop along that wall. I was able to pivot and put elsewhere. I asked them to put 2 tables along the east wall. They said they couldn’t because the band was set up along the wall and the servers needed space to serve. Understood, however this same lady was trying to cram 115 individuals (11 round tables) in this same area. The band winded up moving to the dance floor and MY party winded up moving the tables we needed. No help from the staff. The food was horrible! Multiple invitees; including myself, winded up getting sick from the food. Additionally, when my husband asked the server for water refill, she responded and said “yes but first I’m going to finish cleaning”. What in the world?! Y did she feel the need to express that? In our package, we had open bar with top shelf liquor. That was absolutely not top shelf! Very much a well-liquor. They did extend our time and gave us an extra hour for free (thank u Dominic). However, my guests heard the staff complaining about that extra hour given to us, and they stated they would clean up at 11:30 regardless. They weee not being discreet in there conversation. And yep; they began cleaning at 11:30. The staff (including the elderly lady) were extremely unprofessional. Total for 115, and “top shelf liquor” was $6300. Absolutely...

This place is just terrible if you dislike food and customer service, All the staff was way past nice and polite to the point that I thought maybe I was being setup for something, I was right. I ordered dinner for our family and once again in true Italian fashion they brought so much food there was no way that a family of 3 could possibly eat all this at once. Ended the night with a few delightful cocktails, some really good hand picked wine suggestions and an extremely pleasant over all experience. The only downside was all the boxes I had to carry the leftovers out in. If you find yourself on the south side, looking for food only go here if you want a great atmosphere with great food and extra large portions. At first you may see the prices and have a bit of sticker shock, but once they bring you a platter and then you realize this is just your plate you will know why. There are a few different dining areas I prefer the bar area, but there are more traditional areas as well. So if you hate great food and good people, never go here. If you like those 2 things however I do recommend that you clean out some space in your fridge before you leave the house for the new leftovers that you will find yourself sneaking out of bed for all night long. Once you have attempted to eat your main course and if you can make it to dessert, be ready to have a cheat day for sure, the turtle cheesecake should be illegal. While you may not be able to sit down for a good family meal everyday, treat yourselves once in a while by bringing the whole FAM here. To top the night off right across from Haunted Trails so you can play miniature golf and let the kids run off the dessert. Best Location and Best Place, Or you could just settle for another night of Drive Thru and...