Jimmy John's — Restaurant in Macedonia

Our warehouse placed a decent cater order this morning. $159. They were told it would be ready by 11am. I arrived at 11 and was told they were a bit behind due to call offs (only 1 worker and I’m guessing the manager) and it would be 15min. No problem. Went back to my car, waited 20min and went next door to Antonio’s to pick up the other items that they ordered. Went back in and the Manager said they working on it. At that time there were 3 other ppl waiting. Multiple ppl came in and left due to them being told it was a 30min wait. A handful more came in and decided to wait. 45min later and our order still wasn’t ready, but other customers that had come in after got their orders and left. Finally at 1215 I got our order and left. I was the 1st one there and the last to leave out of the probably 10-15 other patrons that got there after. Over an hour later and they didn’t offer to discount it, just a free cookie. We’ll take our business elsewhere. At least Antonio’s gave us an extended ETA but ended up being...

Went there on a slow Tuesday at 6:45, no one in the shop ordering, but there was obviously as large catering order being prepared for the next day, so i get it very frustrating, ive worked in food serivce i get it, My girlfriend and I walk in and get 2 wraps, very simple, the woman behind the counter had a mega attitude the second we walked in, as she wasnt even in uniform. I got a jalapeno chicken ranch wrap, and my gf got a Cesar wrap with light sauce, girl proceeds to not put any ranch on my JALEOPENO RANCH wrap and smothers my gf food in so much Cesar dressing (when she asked for light dressing) she couldnt finish it without getting nauseous. I understand being stressed from a big order, i've done it myself, but the service and food was downright terrible. Based on the other reviews im not shocked that this place would do that however, thats our last time visiting...

The manager said I didn’t pay for my sandwich and refused to give it to me. I showed him MY BANK ACCOUNT that it went through and he still fought me on it. Called my bank and had the worker on speaker telling him the exact amount, time, date and address that the 11$ went through and he started getting loud and attitude with me AT MY WORK INFRONT OF THE MANAGER OF EUROPEAN WAX CENTER AND GUESTS IN THE LOBBY. SOOOO RUDE! So rude. We usually get food there a couple times a week but no way. No more. You guys need to re-evaluate who works at that store that already has a low rating and now even LOWER . Byeeee

FOLLOW UP- he claims we stole it and banned our entire work from eating there...